Medical Operations Partner

American Veterinary Group; Charles Town (WV); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Salary package (flexible)

Paid travel & housing

Healthcare: medical, vision and dental

Paid time off

PTO for parental leave

401k match

CE days and allowance

Professional dues

Disability and life insurance

Professional liability insurance

Discounted veterinary care

Mentorship opportunities

Job summary

American Veterinary Group seeks a Medical Operations Partner to join Hillside Veterinary Hospital in Charles Town, WV. This role blends clinical practice with operational leadership, mentoring DVMs, guiding community veterinarians, and driving exceptional patient care and client experience across our hospitals.

Primary duties include clinical care 75–100%, improving hospital processes, overseeing scheduling, budgeting, and compliance.

Qualifications

• DVM degree required and active veterinary license in relevant states.
• 3–5 years of veterinary practice experience preferred.
• DEA license registration may be required to cover vacancies.
• Willingness to travel regionally to supervise multiple hospitals.
• Demonstrated leadership, empathy, and collaborative spirit.

Responsibilities

• Provide direct patient care 75–100% of the time.
• Mentor and support newly graduated DVMs and staff.
• Lead operational improvements and optimize hospital workflows.
• Collaborate with Regional Director on recruitment and onboarding.
• Oversee scheduling, budgeting, and compliance across hospitals.

Skills

Leadership

Mentoring

Clinical excellence

Education

DVM degree

Active veterinary license

Job description

Medical Operations Partner

Department: General Practice Hospitals

Employment Type: Full Time

Location: Hillside Veterinary Hospital

Reporting To: Magdalena Zullo

American Veterinary Group (AVG) is seeking a collaborative and experienced Medical Operations Partner to join our team and support at Hillside Veterinary Hospital in Charles Town, WV. If you’re a skilled veterinarian with a passion for leadership and team development, we want to hear from you!

At AVG, we believe in empowering our people to provide exceptional veterinary care. As our Medical Operations Partner, you’ll work alongside our talented DVM staff to elevate patient care and deliver an exceptional client experience. You’ll be a key leader in fostering a positive and productive work environment, mentoring and collaborating with our veterinary teams, and contributing to the continued growth and success of our hospitals.

About the Role

This is an ideal opportunity for an Associate Veterinarian seeking a step towards regional leadership or an experienced DVM seeking a new challenge with greater impact. Whether you’re looking to expand your leadership skills while remaining clinically active or are seeking a role that allows you to mentor and support fellow DVMs, this position offers a unique blend of clinical practice and operational leadership.

What You'll Do

• Champion Clinical Excellence:
  • See clients, perform procedures, and build your own clientele, dedicating 75-100% of your time to direct patient care.
  • Provide hands-on clinical support, case consultations, and mentorship to DVMs, especially new graduates in surgery and dentistry.
  • Implement process improvements to optimize hospital operations and client satisfaction.
• Build and Engage Our Veterinary Community:
  • Foster a positive work environment, supporting DVMs and collaborating with the Regional Director on operational issues and strategic planning.
  • Actively participate in regional DVM recruitment, partnering with the Talent Relations team on interviews and onboarding, attracting top talent to our team.
  • Mentor new graduate DVMs, providing guidance and support for their professional development.
• Drive Operational Success:
  • Collaborate on efficient hospital operations and optimized scheduling.
  • Manage hospital flow, staffing needs, and analyze performance data.
  • Analyze performance metrics, understand financial implications, and collaborate on budget management and resource allocation.
• Ensure Compliance and Quality Assurance:
  • Conduct inspections and promote a culture of quality patient care.
  • Monitor DEA logs and ensure regulatory compliance.

What You’ll Bring

• Doctor of Veterinary Medicine (DVM) degree or equivalent.
• Active Veterinary License in the state(s) of all assigned hospitals.
• 3-5 years of experience in veterinary practice.
• DEA license registration (as needed to cover vacancies).
• Ability to travel occasionally (company-paid).
• Demonstrated leadership qualities, including empathy, self-confidence, and a collaborative spirit.

Time Allocation & Travel

This role is designed to be primarily clinical, with a target allocation of 75-100% of your time dedicated to direct patient care and clinical activities. Administrative tasks, such as interviewing new veterinarians, mentoring new graduates, compliance checks, and budget discussions, will comprise the remaining 0-25%. Regional travel is a requirement of this position, allowing you to effectively support the hospitals within your assigned area.

Work Schedule & Production Potential: This position operates on a four-day work week and offers production potential, allowing you to directly impact your earnings through clinical work.

Hospitals in Region:

• Hillside Veterinary Hospital, Charles Town, WV

Benefits

• Flexible Compensation Package (Salary only or ProSal)
• Paid Travel & Housing
• Healthcare: Medical, Vision and Dental
• Three (3) Weeks' Paid Time Off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off annually
• 401k Match
• Paid Continuing Education (CE) Days
• Generous Continuing Education (CE) Allowance
• Paid State Licensing Fees
• Paid AVMA and State Professional Dues
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Professional Liability Insurance (PLIT)
• Discounted Veterinary Care
• Continued Mentorship Opportunities
• Company-Wide DVM-Only Messaging Platform to Share Cases and Ideas