Medical Operations Manager/ Practice Manager

Medi-Weightloss; Raleigh (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401K with match

Paid time off

Additional wellness benefits

Job summary

Medi-Weightloss Raleigh is seeking a Clinic Manager to lead daily operations with energy and precision. You’ll oversee clinical, administrative, and financial activities, coach staff, and drive patient service and sales growth.

You’ll manage scheduling, benefits verification, EMR reporting, and compliance while upholding brand standards and delivering compassionate care in a fast-paced, growth-focused clinic.

Qualifications

• Experience leading a medical clinic or health services team.
• Proven ability to drive sales and meet performance targets.
• Strong patient service orientation and staff coaching skills.

Responsibilities

• Lead daily clinic operations, ensuring clinical, administrative and financial tasks run smoothly.
• Coach and mentor staff, maintain KPI performance, and conduct weekly team meetings.
• Manage patient scheduling, registrations, cash handling, and customer service.

Skills

Healthcare leadership

Sales & client relations

Team management

Education

Bachelor's degree in healthcare administration

Tools

EMR systems

Job description

Clinic Manager - Medi-Weightloss Raleigh, NC

Are you passionate about health and wellness? Do you thrive on empowering others to achieve their personal and professional goals? Are you living a healthy lifestyle and eager to inspire others to do the same? If you answered yes, we’re excited to invite you to join our dynamic team at Medi-Weightloss Raleigh, NC!

About Us

At Medi-Weightloss, we’re more than just a weight loss clinic—we’re a movement dedicated to transforming lives through medically supervised weight loss programs. With the obesity epidemic on the rise, our mission to help people live longer, healthier lives has never been more critical. Our rapidly growing franchise is seeking talented, driven individuals to join our team and make a lasting impact in the health and wellness industry.

About the Role

As a Clinic Manager at Medi-Weightloss Raleigh, you’ll be at the heart of our mission, leading a fast-paced, multifaceted operation with enthusiasm and precision. This role blends leadership, sales, and clinical expertise, offering you the opportunity to inspire your team, connect with patients, and drive clinic success. You’ll oversee all aspects of clinic operations—clinical, financial, operational, personnel, and administrative—while delivering exceptional customer service and exceeding sales goals.

Why Join Us?

Make a Difference: Help patients achieve life-changing health transformations.

Grow Your Career: Join a rapidly expanding franchise with opportunities for professional growth.

Dynamic Environment: Thrive in a role that combines leadership, sales, and clinical expertise.

Supportive Team: Work alongside passionate professionals who share your commitment to wellness.

Essential Job Functions

Managerial

• Leverage strong interpersonal skills to communicate effectively with patients and staff, both in-person and over the phone.

• Uphold operational excellence by meeting or exceeding company-defined Key Performance Indicators (KPIs).

• Coach and mentor staff to achieve performance goals, fostering a culture of continuous improvement and professional development.

• Lead weekly team meetings to ensure alignment on goals, provide ongoing training, and maintain franchise consistency.

• Take a hands-on approach to enforce company policies, ensuring clinic cleanliness, staff accountability, and operational efficiency.

• Demonstrate exceptional organizational skills, multitasking, and prioritization to ensure timely and accurate completion of responsibilities.

• Proactively identify and resolve issues related to clinical/operational policies, service levels, or personnel, implementing solutions swiftly.

• Maintain a proactive mindset, anticipating challenges and opportunities before they arise.

Administrative

• Manage daily operations, including opening/closing procedures, patient registration, scheduling, and cash handling.

• Master verification of benefits, EMR reporting, product sales, inventory management, and banking tasks.

• Use company-approved telephone scripts to schedule appointments and engage with patients effectively.

• Conduct individual consultations to present services, onboard new patients, and drive sales.

• Follow up with patients to monitor progress, address missed appointments, and ensure a positive experience.

Clinical

• Perform clinical tasks such as obtaining patient vitals, EKGs, administering injections, and phlebotomy (training provided if needed).

• Counsel patients on their progress and dietary goals during weekly visits, providing personalized support.

• Document patient progress accurately in charts and/or EMR systems.

• Take on additional clinical duties as needed to support the team and patients.

Who We’re Looking For

• We’re seeking self-motivated medical professionals with a dynamic personality and a passion for helping others.

• The ideal candidate:

  • Lives a healthy lifestyle and embodies the principles of wellness.

  • Has basic to advanced knowledge of nutrition and exercise.

  • Brings experience in medical clinic management and a proven track record of leadership.

  • Thrives in a fast-paced environment with minimal supervision.

  • Possesses an outstanding work ethic, dependability, and a commitment to excellence.

  • Excels in sales and customer service, with the ability to connect with patients and drive clinic growth.

Position Details

Type: Full-time

• Compensation: based on experience. This is a salary plus bonus opportunity compensation position. You must be goal and metric oriented.

• Health Insurance

• 401K with match

• Paid time off

• Additional wellness benefits available in-clinic