Medical Office Support Specialist | Scheduling & Admin

US Military Treatment Facilities under DHA; Colorado Springs (CO); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

US Military Treatment Facilities under DHA at the 10th Medical Group, Air Force Academy, El Paso County, Colorado, seeks a Medical Support Assistant (Office Automation) to provide frontline support in a federal civilian setting.

Responsibilities include answering phones, relaying messages, scheduling appointments with automation, maintaining files, and producing reports. A typing speed of 40 WPM is required; education or experience may be used to qualify.

Qualifications

• Specialized experience includes customer service, answering telephones, relaying messages, and handling complaints.
• Scheduling medical appointments using automation programs.
• Typing proficiency at least 40 WPM based on a 5-minute sample with ≤3 errors.
• Combination of education and experience may be used to qualify for this position if the computed percentage equals 100%.

Responsabilités

• Answer telephones, relay messages, and handle customer complaints.
• Schedule medical appointments using automation systems.
• Maintain files (electronic or paper) and create documents/reports.

Connaissances

Customer service

Formation

Four years of education above high school

Description du poste

US Military Treatment Facilities under DHA at the 10th Medical Group, Air Force Academy, El Paso County, Colorado, seeks a Medical Support Assistant (Office Automation) to provide frontline support in a federal civilian setting.

Responsibilities include answering phones, relaying messages, scheduling appointments with automation, maintaining files, and producing reports. A typing speed of 40 WPM is required; education or experience may be used to qualify.