Medical Office Supervisor / Surgical Coordinator

Sfenta; Aventura (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a dedicated team at a leading healthcare practice in Aventura as a Medical Office Supervisor/Surgical Coordinator. You will manage all surgical scheduling and patient communication, ensuring a seamless experience. This role requires strong organization, communication skills, and experience in healthcare coordination, making it ideal for someone looking to make a meaningful impact in patient care.

Qualifications

• Previous experience in healthcare coordination, preferably in a surgical or ENT setting.
• Strong understanding of medical terminology and surgical procedures.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.

Responsibilities

• Coordinate all aspects of surgical procedures including scheduling, assessments, and follow-ups.
• Serve as the primary contact for patients, ensuring clear communication.
• Collaborate with physicians and healthcare providers for seamless patient care.

Skills

Communication

Interpersonal Skills

Organizational Skills

Detail-Oriented

Education

Certification or training in medical assisting or healthcare administration

Tools

Electronic Medical Records (EMR) systems

Job description

At Florida ENT Associates, our commitment lies in delivering exceptional patient care while prioritizing the satisfaction of our team members. We strive to attract and retain the industry's finest talent—individuals who are passionate about their roles and driven to effect meaningful change in a dynamic healthcare landscape. Explore our career opportunities below and become part of our dedicated team!

An Equal Opportunity Employer and Drug Free Workplace

Medical Office Supervisor / Surgical Coordinator

As a Surgery Coordinator at our ENT doctor practice, you will be responsible for overseeing and coordinating all aspects of surgical procedures for our patients. Working closely with physicians, medical staff, and patients, you will ensure that surgeries are scheduled, prepared for, and conducted smoothly, providing comprehensive support throughout the entire surgical process.

Key Responsibilities:

Surgical Planning and Coordination: Coordinate all aspects of surgical procedures, including scheduling surgery dates, pre-operative assessments, obtaining necessary clearances, and arranging post-operative follow-up appointments.

Patient Communication: Serve as the primary point of contact for patients undergoing surgery, providing clear and compassionate communication, answering questions, and addressing concerns throughout the surgical process to ensure a positive patient experience.

Physician Liaison: Collaborate closely with ENT physicians and other healthcare providers to facilitate seamless coordination of patient care, ensuring that all parties are informed and prepared for surgical procedures.

Resource Management: Coordinate with hospital or surgical center staff to secure operating room availability, necessary equipment, and other resources required for surgical procedures, optimizing efficiency and minimizing delays.

Documentation and Compliance: Maintain accurate and up-to-date records of surgical schedules, patient information, and related documentation in compliance with healthcare regulations and practice protocols, ensuring confidentiality and security of patient data.

Insurance and Financial Assistance: Assist patients with insurance verification, pre-authorization for surgical procedures, and financial counseling as needed, helping to navigate insurance coverage and financial obligations associated with surgery.

Patient Advocacy: Advocate for patients' needs and preferences throughout the surgical process, serving as their advocate in interactions with healthcare providers, insurance companies, and other stakeholders to ensure quality care and optimal outcomes.

Qualifications:

• Previous experience in healthcare coordination or related roles, preferably in a surgical or ENT setting.
• Strong understanding of medical terminology, surgical procedures, and healthcare practices.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, physicians, and other healthcare professionals.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficiency in electronic medical records (EMR) systems and other relevant software applications.
• Certification or training in medical assisting, healthcare administration, or a related field is preferred.

Equal Opportunity Employer:

Our practice is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and identities to apply for this position.