Medical Office Supervisor

AdventHealth; Wauchula (FL); On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Florida is seeking an administrative coordinator to support providers with patient care coordination and front office tasks in a day shift. The role focuses on insurance verification, authorizations, and communication with referring physicians, ensuring smooth operations and compliant service delivery within a caring hospital setting.

Strong clerical skills, experience with EMR systems, and a patient-first attitude are required to thrive in this supportive team environment that

Qualifications

• Clerical skills with business office equipment and computer familiarity.
• Ability to quickly learn and follow department policies and procedures.
• Basic customer service skills focused on patient welfare and imaging experience.
• Experience with Radiation Therapy software such as ARIA.
• Experience with hospital EMR Cerner.
• Knowledge of medical terminology (preferred).

Responsibilities

• Assist providers with administrative needs and patient care coordination.
• Cover front office duties to ensure smooth operations.
• Verify insurance and obtain authorizations for patients.
• Order and maintain office supplies and proper storage.
• Coordinate appointments and schedules for consultations and treatments.
• Communicate with referring and consulted physicians regarding patient care.
• Train new clerical staff as needed.
• Ensure compliance with hospital guidelines and regulations.

Skills

Clerical skills

Policy compliance

Customer service

Medical terminology

Education

Associate

High School Graduate

Tools

ARIA

Cerner EMR

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

515 Carlton St

City:

Wauchula

State:

Florida

Postal Code:

33873

Job Description:

Assists providers with administrative needs and patient care coordination. Provides coverage for front office duties and responsibilities, ensuring smooth operations. Manages insurance verification and authorization processes for patients. Orders and maintains office supplies, ensuring proper storage and utilization. Monitors and verifies patient reports for timely disbursement to pertinent areas. Facilitates communication with referring and consulted physicians regarding patient care. Participates in department orientation and training of new personnel in clerical areas. Resolves customer service issues efficiently, maintaining courteous interactions with all stakeholders. Demonstrates effective communication skills with staff, patients and families. Collaborates with other departments to schedule patients requiring treatments or procedures. Maintains compliance with hospital guidelines and regulatory requirements. Other duties as assigned. Coordinates appointments and schedules patients for consultations and treatments.

Knowledge, Skills, and Abilities:

• Possesses clerical skills including business office equipment and familiarity with computers. [Required]
• Ability to quickly learn and follow departmental policies and procedures. [Required]
• Possess basic customer service skills; putting patients first and being concerned about their welfare and the patients imaging experience. [Required]
• Ability to learn and use Radiation Therapy software packages such as ARIA. [Required]
• Ability to learn hospital EMR system such as Cerner [Required]
• Knowledge of Medical terminology [Preferred]

Education:

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 2+ experience with office management/supervision, preferably in a medical setting [Required]

Additional Information:

• N/A

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$18.73 - $34.83

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.