Medical Office Specialist: Patient Care & Scheduling

HCA Healthcare, Inc.; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

401(k) match

Tuition assistance

Employee assistance program

Job summary

HCA Healthcare, Inc. is seeking a Medical Office Specialist to join a busy practice. This full-time role supports patient care through clerical excellence, answering phones, scheduling, and ensuring accurate registrations. The team values patient-centered service and efficient workflow.

The position entails insurance verification, co-pay collection, and maintenance of medical records, with a focus on high-quality, efficient care in a supportive environment.

Qualifications

• Minimum one year of experience; one to three years preferred.
• Experience in a fast-paced medical office is a plus.
• Strong communication and organizational skills required.

Responsibilities

• Manage front desk duties including answering phones, greeting patients, and coordinating with providers.
• Schedule, cancel, and reschedule patient appointments.
• Verify insurance and patient demographics; collect co-pays.
• Enter charges and payments; balance daily transactions.
• Maintain and file medical records and facilitate referrals as needed.

Skills

Patient communication

Scheduling & front desk

Medical office administration

Education

High school diploma or equivalent

Tools

EMR systems

Job description

HCA Healthcare, Inc. is seeking a Medical Office Specialist to join a busy practice. This full-time role supports patient care through clerical excellence, answering phones, scheduling, and ensuring accurate registrations. The team values patient-centered service and efficient workflow.

The position entails insurance verification, co-pay collection, and maintenance of medical records, with a focus on high-quality, efficient care in a supportive environment.