Medical Office Specialist — Front Desk, Scheduling & Billing

Saint Luke's Health System; Princeton (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

Saint Luke’s Health System is seeking a part-time Day shift assistant to support a busy medical office. Responsibilities include answering calls, greeting patients, registering and scheduling appointments, and handling patient communications via email or Epic.

The role requires accuracy in verifying insurance and patient data, collecting copayments, and providing backup across office functions while maintaining patient confidentiality and a professional appearance.

Qualifications

• At least a Diploma; less than 1 year experience preferred.
• Ability to handle front-desk duties and patient communications.

Responsibilities

• Answer phones and route messages via email or Epic.
• Greet, register and schedule patients; collect copayments.
• Verify insurance and patient data accuracy; scan/upload records.
• Provide backup for other office roles and float between locations.
• Maintain patient confidentiality with professionalism.

Skills

Telephone etiquette

Patient scheduling

Communication

HIPAA compliance

Data entry

Multitasking

Education

High school diploma or equivalent

Tools

Epic

Job description

Saint Luke’s Health System is seeking a part-time Day shift assistant to support a busy medical office. Responsibilities include answering calls, greeting patients, registering and scheduling appointments, and handling patient communications via email or Epic.

The role requires accuracy in verifying insurance and patient data, collecting copayments, and providing backup across office functions while maintaining patient confidentiality and a professional appearance.