Medical Office Specialist- Arthritis & Rheumatology (Full-time)

Family-Health-West; Fruita (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

403(b) with 4% match

Medical, dental, vision plans

Job summary

Family Health West seeks a Medical Office Specialist for Arthritis & Rheumatology in Fruita, CO. The role handles scheduling, patient intake, insurance verification, copay collection, and EMR documentation in a busy clinic.

You will support physicians, coordinate referrals, and maintain efficient clinic operations while providing friendly, professional service to patients and families in western Colorado.

Qualifications

• One year in medical field experience required.
• Customer service experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Schedule appointments and manage patient flow.
• Verify insurance eligibility and collect copays.
• Document patient demographics and calls in EMR.
• Assist with intake, registration, and referrals.
• Maintain organized clinic workflows and procedures.

Skills

Scheduling

Insurance verification

Customer service

EHR/EMR familiarity

Phone management

Education

High School Diploma

Tools

EMR

QHN

Gmail

Job description

Medical Office Specialist- Arthritis & Rheumatology (Full-time)

Job Category: Clerical

Requisition Number: MEDIC003042

• Posted : October 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

FHW Arthritis & Rheumatol
Fruita, CO 81521, USA

Description

You belong here! At Family Health West, you’re more than an employee, you’re family.

When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals.

When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.

About Family Health West

Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.

At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.

Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.

ESSENTIAL FUNCTIONS:

Family Health West is hiring Medical Office Specialists for Clinics at Primary Care and Physician Services.

• Communicates the scheduling and patient process. Collects and documents all patient demographics.
• Insurance eligibility verification and collection of appropriate copays. Receive and post all payments as appropriate.
• Provide efficiencies in scheduling and managing patients and scheduling of appointments, assemble patient forms for appointments.
• Maintain strong organizational structure, workflow, and operating procedures for medical practice.
• Knowledge of medical practice principles, practices and procedures.
• Process incoming and outgoing calls efficiently, politely and as quickly as possible. Document phone messages in EHR as appropriate.
• Alert supervisor to any insurance issues in an efficient and timely manner.
• Promote existing and new programs and/or policies of Family Health West and the outpatient clinics both internally and externally, exhibiting professional and respectful behavior to others at all times.
• Complete scanning as assigned into patient charts in a timely manner.
• Direct patient contact assisting with intake registration, escorting and assisting physician with duties as assigned.
• Demonstrate fiscal responsibility.
• Reliable and punctual attendance is essential; expected to be at job as scheduled each scheduled day.
• Communicate necessary information to others as appropriate.
• Provide support of projects and demonstrate strong communication skills both oral and written.
• Follow up on patient referrals ensure timely processing.
• Call for authorization for Worker’s Compensation patients.
• Submit for authorization of treatment/procedures to insurance companies as needed and directed by Practice Manager or Practice Director.
• Prepare and send all referrals/documentation to outside providers as needed.
• Request documentation from outside providers and scan documentation into Medical EMR. Access records from QHN and Paper version as needed.
• Participate in regularly scheduled staff meetings with each practice MOS staff and Staff Manager to go over any issues, new processes, etc.
• Maintain knowledge of programs such as Patient Portal, EMR, QHN, Gmail and associated programs, etc.
• Train new hires as needed.
• Comply with Competency Audits and Trainings as directed by Practice Directory/Practice Manager.
• Other job related duties as assigned.

EDUCATION:

Education

High School Diploma or equivalent preferred.

Licenses

No professional license required.

Certifications

No professional certification required.

Experience

Must have one year experience in the medical field. Preferred one year experience working with insurance companies, and two to five years of experience in the customer service field.

Wage Range

The wage range for this position starts at $18.55 and goes up based on experience

Immunizations required for employment, including flu vaccine

• FHW offers a full benefits package including:
• FOR ALL EMPLOYEES:
• Employee Assistance Program
• 403 (B) with 4% match from FHW and zero day vesting schedule
• FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
• Medical Plan Options:
• I. PPO plan with copay/coinsurance and lower deductible
• II. High Deductible Health Plan with the option for a Health Savings Account.
• III. Telemedicine includes in both plan options.
• Dental
• Vision
• Life Insurance/ Accidental Death and Dismemberment Insurance
• Disability Insurance with a Short and Long Term Option.
• Critical Illness and Accident Plans
• Cafeteria Options: Health Reimbursement/ Flex Savings

A host of other options to include: Pet Insurance, Identity Protection, Travel protection,

Qualifications

Education

Required

High School or better.

Experience

Required

Education High School Diploma or equivalent required.Licenses No professional license required.Certifications No professional certification required.Experience Must have one year experience in the medical field. Preferred one year experience working with insurance companies, and two to five years of experience in the customer service field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.