Medical Office Specialist

HCA Healthcare, Inc.; Idaho Falls (ID); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Tuition/education support

Additional family and insurance perks

Job summary

East Falls Primary Care, part of HCA Healthcare, is seeking a Medical Office Specialist in Idaho Falls. This role focuses on front-desk reception, scheduling, insurance verification, and billing support to ensure efficient patient care in a busy clinic.

The position offers a Monday–Friday daytime schedule with no nights or weekends, and benefits through HCA. Previous medical office and EHR experience preferred, with a supportive team environment.

Qualifications

• 1–3 years of experience in a medical office setting preferred.
• High School Diploma or GED required.
• Experience using an EHR system is highly preferred.

Responsibilities

• Work at the reception desk, answer phones, greet patients and providers.
• Schedule, cancel, and reschedule patient appointments.
• Check in patients and document registration.
• Verify insurance and patient demographics.
• Handle medical records filing and retrieval.
• Collect co-pays and process payments; enter charges and balance daily.

Skills

EHR systems experience

Customer service

Education

High School Diploma or GED

Tools

EHR software

Job description

Hourly Wage Estimate: 15.86 - 22.99 / hour

Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Office Specialist today with East Falls Primary Care.

Job Summary and Qualifications

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

S eeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role:

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.

What Qualifications you will need:

• One to Three year s of experience in a medical office setting is preferred
• High School Diploma or GED Required
• Experience using an EHR system is highly preferred
• Experience working in specific specialty is preferred

Benefits

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcares 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

"The great hospitals will always put the patient and the patients family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder"

We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.