Medical Office Specialist

Goodman-Campbell-Brain-and-Spin; Greenwood (IN); On-site; USD 34,000 - 45,000; Full time

Job summary

Goodman Campbell Brain and Spine in Greenwood, IN is seeking a Medical Office Specialist to support a fast-paced neurosurgery setting. This full-time clerical role focuses on delivering an outstanding patient experience through clinical and administrative tasks, front desk duties, patient rooming and checkout.

Ideal candidates have a high school diploma or equivalent, and certification as a medical assistant or LPN is preferred.

Qualifications

• High school diploma or equivalent.
• Medical assistant or LPN certification preferred.
• 3-5 years of experience in a physician office or hospital setting.
• 1-3 years of experience in neurosurgery or spine surgery.

Responsibilities

• Facilitate a positive patient experience through routine clinical and administrative tasks.
• Learn multiple positions including front desk, patient rooming and checkout.
• Deliver outstanding patient service with accurate and efficient work.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Medical assistant or LPN certification preferred

Job description

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Medical Office Specialist

Full Time Clerical Greenwood, IN, US

At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.

We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have – with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.

Job Summary

We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will have the opportunity to learn multiple positions – front desk, patient rooming and check out – to become an integral part of our team.

To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell’s dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.

Education and Experience Required

Education :

• High school diploma or equivalent
• Medical assistant or LPN certification preferred

Preferred Experience:

• 3-5 years of experience in a physician office or hospital setting
• 1-3 years of experience in neurosurgery or spine surgery

Physical Demands

• Substantial amount of patient interaction requiring standing, bending and stooping.
• Moderate to heavy patient volume requiring efficiency and speed.
• Occasional moderate lifting.
• Able to sit for an extended period of time in focused work.