Medical Office Specialist

HCA Healthcare, Inc.; Clarksville (TN); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Wellbeing support

Paid time off

401(k) match

Tuition assistance

Life and disability insurance

Job summary

HCA Healthcare's TriStar Joint Replacement Institute in Clarksville, TN is hiring a Medical Office Specialist. The role provides clerical support to ensure high-quality, efficient patient care in a fast-paced outpatient setting.

The position offers a Monday–Friday daytime schedule with no nights, weekends, or holidays, and requires 1–3 years of medical office experience and a high school diploma or GED. EHR experience is preferred and benefits are included.

Qualifications

• One to three years of experience in a medical office setting is preferred.
• High School Diploma or GED required.
• Experience using an EHR system is highly preferred.
• Experience working in specific specialty is preferred.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day on the computer.
• Adhere to the Code of Conduct philosophy and Mission and Value Statement.

Skills

Customer service

Phone etiquette

Scheduling

Medical office operations

Documentation

Education

High School Diploma or GED

Tools

EHR system

Billing software

Job description

Do you want to join an organization that invests in you as a(an) Medical Office Specialist? At TriStar Joint Replacement Institute, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

This position is located in Clarksville, TN- 2026 Tiny Town Road, Suite B, Clarksville, TN 37042

Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays

Seeking a Medical Office Specialist for our practice who provides clerical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What you will do in this role

Work at the reception desk, answer phones, greet and communicate with patients and providers.

Scheduling, canceling, and rescheduling patient appointments.

Checking in patients and properly documenting registration.

Insurance verification and verification of patient demographics.

Filing and retrieving medical records/files.

Copying and faxing duties.

Collecting co-pays and cash from patients, getting authorization on credit cards.

Entering charges, payments, and balancing the day on the computer.

Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.

What Qualifications you will need

One to Three years of experience in a medical office setting is preferred

High School Diploma or GED Required

Experience Using An EHR System Is Highly Preferred

Experience working in specific specialty is preferred

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Office Specialist opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.