Medical Office Representative - HEMATOLOGY ONCOLOGY

Providence Health & Services; Fullerton (CA); On-site; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a patient-focused role. This position involves interacting with patients and staff, handling calls, and managing patient information efficiently. The ideal candidate will have customer relations experience and certifications in medical assistance or front office management. Join a collaborative environment where your contributions are valued, and enjoy best-in-class benefits designed to support your well-being and professional growth. This role is perfect for someone passionate about making a difference in healthcare.

Qualifications

• Experience as a receptionist in the healthcare industry or as a Medical Assistant.
• Experience in handling and balancing cash.

Responsibilities

• Interface with patients, physicians, and staff, handling all incoming calls.
• Greet patients/visitors, check patients in and out, and assist with various duties.

Skills

Customer relations experience

Education

Medical Assistant certification

Billing certification

Front Office Management certification

Tools

MS Word

Excel

IDX

Automated scheduling software

Job description

Description

This position functions as an interface with patients, physicians, and staff and is responsible for handling all incoming calls, screening, transferring, and answering appropriately, timely, and efficiently. Takes accurate and appropriate messages. Greets patients/visitors, checks patients in and out, distributes mail, faxes, etc. Assists department with various duties as needed. In addition, this position will be responsible for obtaining all information relating to patients and facilitates, and collection and dissemination of information to the medical record and information system.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Customer relations experience.

Preferred Qualifications:

• Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school.
• Medical Assistant Certification (CMA) upon hire.
• Experience as a receptionist in the healthcare industry or as a Medical Assistant.
• Experience in handling and balancing cash.
• MS Word, Excel and IDX experience.
• Experience with computers or automated scheduling.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics, and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana, and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area; Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requisition ID: 352442
Company: Providence Jobs
Job Category: Patient Services
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Clinical Support
Department: 7520 HEMATOLOGY ONCOLOGY CA PSJMC FULLERTON ST JUDE CANCER
Address: CA Fullerton 2141 N Harbor Blvd
Work Location: St Jude Medical Plaza
Workplace Type: On-site
Pay Range: $23.00 - $29.08