Medical Office Registrar

Vitruvian Health; Dalton (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) Matching

Dental insurance

Employee assistance program (EAP)

Employee wellness program

Employer paid Life and AD&D insurance

Employer paid Short and Long-Term DISA

Flexible Spending Accounts

ICHRA for health insurance

Paid Annual Leave (Time off)

Vision insurance

Job summary

Vitruvian Health is seeking a Registrar for Hamilton Physician Group in Dalton, GA. You will handle front-desk responsibilities, scheduling, patient data collection, and co-pay collections while ensuring accurate coding and charge entry workflows.

The role requires 1–5 years in a physician practice, strong customer service, and proficiency with CPT/ICD10 coding and Athena EMR. Excellent communication and cash handling skills are essential.

Qualifications

• High school diploma required; college coursework preferred.
• 1–5 years of front-desk and patient-facing experience in a physician practice.
• Proficiency in medical coding (CPT/ICD10) and basic EMR software.
• Excellent customer service, strong written and verbal communication, and teamwork.
• Cash handling experience and ability to post payments; typing ≥40 WPM.

Responsibilities

• Register patients and manage front-end duties, including scheduling and patient data collection.
• Collect co-pays, manage time-of-service accounts, and perform cash handling per protocol.
• Review coding, ensure accurate charge entry, and reconcile cash drawers.
• Coordinate with providers and staff to maintain smooth patient flow and satisfaction.

Skills

Medical coding

Customer service

Communication

Cash handling

Typing 40 WPM

Teamwork

Athena EMR

Education

High school diploma

College courses (preferred)

Tools

Athena

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

JOB SUMMARY

Hamilton Physician Group (“HPG”) is a multi-subspecialty physician group practice and wholly owned subsidiary of Hamilton Medical Center, Inc., (“HMC”). HMC is a wholly owned subsidiary of Hamilton Healthcare System, Inc. (“HHCS”). HPG was created as a responsive, scalable and adaptable physician enterprise to meet the long-term community need for medical specialties within the Dalton, Georgia and surrounding communities that for various reasons may not be optimally provided for or sustainable by the independent medical staff. Such medical services may include without limitation, cardiology, convenient care, spine, and others.

The Registrar is a multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, co-pay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures.

The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verifies patient pertinent demographic, clinical, and financial data prior to, or during each patient visit. Obtains copies of relevant documents and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Collects required payments or makes necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patient visits including a review of encounters and recommendations for appropriate procedural coding, manage cash drawers according to established protocols, post cash to patients accounts, manage patient responsible account balances at the time of service, and correct assigned claims edits for expedient submission to carriers. Assists in working patient balance reports and additional duties as assigned in a courteous and professional manner.

Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual.

JOB REQUIREMENTS

EDUCATION: Completion of a high school diploma. College level courses preferred but not required.

EXPERIENCE: 1 – 5 years of relevant front-desk and customer related experience, preferably within a physician practice

SKILLS: Demonstrated competency with medical procedural coding (CPT/ICD10). Working knowledge of medical software programs and PC skills. Experience with Athena a plus. Must possess excellent customer service skills; good written and verbal communication skills, and the ability to work in a team environment. Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM

Full-Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance