Medical Office Registrar - HPG Primary Care Calhoun - FT - Days

Vitruvian Health; Calhoun (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

403(b) Matching (Retirement)

Dental insurance

Employee assistance program (EAP)

Employee wellness program

Employer paid Life and AD&D insurance

Employer paid Short and Long-Term Disb

Flexible Spending Accounts

ICHRA for health insurance

Paid Annual Leave (Time off)

Vision insurance

Job summary

Hamilton Physician Group is seeking a Registrar to support front-end operations in Dalton, GA. You will handle scheduling, patient registration, and co-pay collections while ensuring accurate demographic and insurance data at the point of service.

Responsibilities include coding review, cash management, and end-of-day closing, with collaboration across patients, physicians, and staff to deliver efficient care access. Prior experience in a physician practice is preferred.

Qualifications

• High school diploma (college-level coursework preferred)
• Experience with medical software; Athena a plus.
• Strong customer service, written and verbal communication; ability to work in a team.
• Typing speed of at least 40 WPM; accuracy in cash handling.

Responsibilities

• Handle front-end duties including scheduling and patient registration.
• Manage co-pay collections and time-of-service account management.
• Review charges, coding accuracy and appropriate cash handling; assist with end-of-day close.
• Verify patient demographics, insurance eligibility and obtain authorization when needed.
• Collaborate with patients, physicians, and staff to ensure smooth front-end operations.

Skills

Medical coding

Medical software

Athena

Customer service

Communication skills

Teamwork

Cash handling

Typing 40 WPM

Education

High school diploma

Job description

Who We Are

At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.

Our Legacy

Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.

Our Values

Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.

Your Career With Us

Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.

Excellence. Every person. Every time.

JOB SUMMARY

Hamilton Physician Group ("HPG") is a multi-subspecialty physician group practice and wholly owned subsidiary of Hamilton Medical Center, Inc., ("HMC"). HMC is a wholly owned subsidiary of Hamilton Healthcare System, Inc. ("HHCS"). HPG was created as a responsive, scalable and adaptable physician enterprise to meet the long-term community need for medical specialties within the Dalton, Georgia and surrounding communities that for various reasons may not be optimally provided for or sustainable by the independent medical staff. Such medical services may include without limitation, cardiology, convenient care, spine, and others.

The Registrar is a multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, co-pay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures.

The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verifies patient pertinent demographic, clinical, and financial data prior to, or during each patient visit. Obtains copies of relevant documents and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Collects required payments or makes necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patient visits including a review of encounters and recommendations for appropriate procedural coding, manage cash drawers according to established protocols, post cash to patients accounts, manage patient responsible account balances at the time of service, and correct assigned claims edits for expedient submission to carriers. Assists in working patient balance reports and additional duties as assigned in a courteous and professional manner.

Collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual.

JOB REQUIREMENTS

EDUCATION: Completion of a high school diploma. College level courses preferred but not required.

EXPERIENCE: 1 – 5 years of relevant front-desk and customer related experience, preferably within a physician practice

SKILLS: Demonstrated competency with medical procedural coding (CPT/ICD10). Working knowledge of medical software programs and PC skills. Experience with Athena a plus. Must possess excellent customer service skills; good written and verbal communication skills, and the ability to work in a team environment. Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM

Full-Time Benefits

• 403(b) Matching (Retirement)

• Dental insurance

• Employee assistance program (EAP)

• Employee wellness program

• Employer paid Life and AD&D insurance

• Employer paid Short and Long-Term Disability

• Flexible Spending Accounts

• ICHRA for health insurance

• Paid Annual Leave (Time off)

• Vision insurance