Medical Office Receptionist - Waynesville Family Practice - FT - Days

LifePoint Health; Clyde (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Office Receptionist to join their team. This full-time role involves greeting patients, managing appointments, and ensuring smooth office operations. You'll be the first point of contact, helping to create a welcoming environment while handling essential administrative tasks. If you thrive in a fast-paced setting and have a knack for organization and communication, this opportunity is perfect for you. Join a supportive team where your contributions make a real difference in patient care.

Qualifications

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet visitors and communicate with patients and providers.
• Coordinate office workflow and manage phone communications.
• Schedule referrals and manage prior authorizations.

Skills

Critical thinking

Decisive judgment

Ability to work independently

Handle stressful environments

Education

High School Diploma or equivalent

Job description

Job Title: Medical Office Receptionist - Waynesville Family Practice - FT - Days (7463-13039)

This role involves greeting visitors, communicating with patients and providers, and coordinating office workflow. Key responsibilities include:

1. Completing check-in/check-out processes and updating patient demographics and insurance information.
2. Collecting copays and outstanding balances.
3. Preparing for appointments and managing phone communications.
4. Maintaining office tidiness and supply logs.
5. Handling information requests and managing front office tasks efficiently.
6. Scheduling referrals and coordinating necessary records and notifications.
7. Performing surgery scheduling, including documentation and pre/post-op arrangements.
8. Managing prior authorizations and precertifications by verifying insurance coverage and arranging reviews.

Qualifications:

• Minimum Education: High School Diploma or equivalent (preferred)
• Minimum Work Experience: Medical front office experience and knowledge of medical terminology preferred
• Required Skills: Critical thinking, decisive judgment, ability to work independently, handle stressful environments

Additional Details:

• Full-time, day shift, 7-10 hour shifts on weekdays