Medical Office Receptionist- UC Flex Float

Primary Health Medical Group; Boise (ID); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision insurance

Life, disability, and long-term care

401(k) with employer match

Employee Assistance Program (EAP)

Generous paid time off

Bonus opportunities

Job summary

Primary Health Medical Group is seeking a Medical Office Receptionist to join our team. This float position covers all Treasure Valley clinics, with a home clinic at Chinden, and a set schedule with full benefits.

Responsibilities include greeting patients, scheduling and registering, collecting data and co-pays, answering calls, data entry, and supporting multiple departments to keep operations running smoothly.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience; healthcare preferred.
• Electronic health record (EHR) experience is a plus.
• Ability to multitask in a fast-paced environment.
• Computer proficiency and ability to use required software.

Responsibilities

• Provide high quality customer service on the phone and in person.
• Greet patients and visitors, determine needs and direct them appropriately.
• Data entry of demographic and insurance information.
• Schedule and register patients, collect required data.
• Answer calls from patients and representatives and route inquiries.
• Scan and fax patient information.
• Provide information within scope of practice; escalate others as needed.
• Collect co-pays, deductibles and balances; update insurance data.

Skills

Customer service experience

Multitasking

Calm under pressure

Professional demeanor

Education

High school diploma or equivalent

Tools

EHR software

Job description

*** This is a float position and will require availability to ALL clinics in the Treasure Valley. This position comes with a set schedule and full benefits. ***

(Home clinic will be Chinden)

Pay: Full-time position, pay starts at $17.25/hour depending on experience plus $2.00/hour differential

*** This is a float position and will require availability to ALL clinics in the Treasure Valley. This position comes with a set schedule and full benefits. ***

(Home clinic will be Chinden)

Pay: Full-time position, pay starts at $17.25/hour depending on experience plus $2.00/hour differential

You.

You bring a smile, a kind word, and a friendly manner to your work as a Medical Office Receptionist. You know how to work quickly. You know how to stay on task. You know how to have fun. You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.

Us.

Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.

Benefits

Benefits are one of the ways we support and encourage the health and well-being of you and your family. But health is more than just physical. We promote a positive work-life balance and offer flexible scheduling options. We provide a comprehensive benefits package available to most employees, which includes:

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long-term care insurances
• 401(k) with an employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities

We.

Together we'll align our mission, service standards, workplace and careers. We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun. We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.

Your day.

• Have the highest quality customer service on the phone and in person
• Greet patients and visitors. Determine their needs and direct them appropriately.
• Perform data entry of demographic and insurance information
• Schedule and register patients, including accurately collecting required data
• Receive, answer and respond to telephone calls from patients and their representatives
• Scan and fax patient information
• Answer questions and give information directly or on the telephone within the scope of practice. Refer all other questions to the specified departments as needed.
• Collect co-pays, deductibles and past balances as indicated on insurance card or as documented by billing staff. Update new insurance information as received.
• Perform other duties as assigned

Your Experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• High school diploma or equivalent
• Previous customer service. Healthcare experience is preferred. Electronic health record (EHR) experience is a plus.
• The ability to multitask in a fast-paced environment while keeping a professional and calm composure
• Computer proficiency and ability to use applicable software as required to perform the essential functions of the job
• Recommended vaccines to include annual Influenza, TDaP, MMR, Varicella, and TB

Your next move.

Now that you know more about being a Medical Office Receptionist on our team, we hope you'll join us. At Primary Health, you will reaffirm your love for this work and why you were called to it.

Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening. While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date.