Medical Office Receptionist: Patient Liaison & Scheduling

Norton Healthcare, Inc.; Clarksville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a receptionist to serve as the liaison between physicians and patients at our clinic. The role involves answering calls, scheduling appointments, obtaining registration and insurance data, and updating the billing system to ensure smooth patient flow.

No prior experience is required as we provide comprehensive on-the-job training. Spanish language ability is a plus, and a high school diploma or GED is preferred.

Qualifications

• No experience required; on-the-job training provided.
• Ability to interact with patients and families with empathy.
• Spanish language ability is preferred.

Responsibilities

• Answer telephone, determine nature of calls, schedule appointments, route calls, and take messages.
• Greet patients and family members; collect registration and insurance data; update billing system; facilitate patient flow.
• Handle charge entry, referrals and pre-certifications; schedule specialist appointments and diagnostic tests.
• Provide care following age-appropriate considerations for patients of all ages.

Skills

Customer service

Education

High School Diploma or GED

Job description

Norton Healthcare, Inc. is seeking a receptionist to serve as the liaison between physicians and patients at our clinic. The role involves answering calls, scheduling appointments, obtaining registration and insurance data, and updating the billing system to ensure smooth patient flow.

No prior experience is required as we provide comprehensive on-the-job training. Spanish language ability is a plus, and a high school diploma or GED is preferred.