Bilingual Patient Access Specialist (Travel Optional)

Norton Healthcare; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Norton Healthcare in Louisville, KY is seeking a friendly Receptionist to greet patients, answer calls, schedule appointments, and gather registration and insurance information. The role requires patient-centered service and accurate data entry into the billing system while supporting smooth flow throughout the practice.

No prior experience is required as we provide comprehensive on-the-job training; Spanish language ability is a plus and may be preferred for some patients.

Qualifications

• No experience required. We provide comprehensive on the job training.

Responsibilities

• Answer telephone and determine nature of patient calls.
• Schedule appointments, route calls, take messages, and pull charts.
• Greet patients and obtain registration and insurance data.
• Update billing system and facilitate patient flow into the practice.
• Charge entry, referrals and pre-certifications, and scheduling of specialist appointments.
• Attend to patients using age-appropriate care for all ages.

Skills

Spanish language

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville, KY is seeking a friendly Receptionist to greet patients, answer calls, schedule appointments, and gather registration and insurance information. The role requires patient-centered service and accurate data entry into the billing system while supporting smooth flow throughout the practice.

No prior experience is required as we provide comprehensive on-the-job training; Spanish language ability is a plus and may be preferred for some patients.