Medical Office Receptionist - Part Time

PrideStaff; McLean (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

A growing medical practice in McLean, VA seeks a dedicated part-time Medical Office Receptionist. This role offers the opportunity to foster professional growth and advance skills in a dynamic environment. Ideal candidates will demonstrate exceptional customer service, strong organizational skills, and be proficient with basic computer programs. Join our team and contribute to ensuring an exceptional experience for each client.

Qualifications

• Minimum 1 year experience as a scheduler or front desk receptionist.
• Strong customer service mindset and proven ability to efficiently handle multiple tasks.
• Proficient with basic computer programs.

Responsibilities

• Ensure clients have an exceptional experience through scheduling and handling inquiries.
• Manage scheduling conflicts and maintain effective communication with providers.
• Adapt front office workflows to meet practice growth needs.

Skills

Customer service

Conflict resolution

Time management

Organizational skills

Problem-solving

Tools

Microsoft Office

Windows 10

Outlook

Job description

Medical Office Receptionist- Part Time

Part-Time, 2 pm to 7:00 pm, 3-4 days a week, occasional Saturdays

Employee Target Pay Rate $17-18/hour, depending on experience

Medical Office Receptionist for a growing medical practice in McLean, VA is seeking an outgoing, career-minded, professional with strong problem-solving, and multi-tasking skills for our Medical Receptionistposition.

Medical Office Receptionist, must have some front desk/reception experience.

The ideal Medical Office Receptionistcandidate for this position uses a customer service approach and mindset to support clients and resolve conflicts from initial contact to discharge. You have a proven track record in process efficiency and forward-thinking, maximizing schedules for multiple providers, and understanding the big picture this role will play on the overall success of the practice.

This is not your typical front desk position and will not be a good fit for just anyone.But for the right person, it promises to deliver innovative and rewarding experiences that will foster professional growth, advance your skills to new levels, and will open opportunities for career advancement and longevity with our practice.

Principal Responsibilities

• Ensure clients have an exceptional experience throughout
• Helps maintains a clean and welcoming office environment.
• Schedules appointments for evaluations, ongoing treatment, and special events.
• Maximizes provider daily schedules and resolves scheduling conflicts to meet productivity goals.
• Maintains consistent communication and collaboration with providers regarding scheduling needs and changes.
• Ensures a smooth and efficient front office workflow and adapts workflows according to practice growth.
• Manages all incoming referrals promptly.
• Manages the waitlist by scheduling availability.
• Soft marketing new service offerings to increase attendance and overall revenue.
• Ensures compliance with cancellation and attendance policies while maintaining a high level of customer service.
• All other duties as assigned.

Qualifications

• Minimum 1 year experience as a scheduler or front desk receptionist
• Exceptional customer service and conflict resolution skills.
• Strong time management and organizational skills; ability to handle multiple concurrent assignments, with a high degree of efficiency and accuracy.
• Proficient with basic computer programs (Microsoft Office Word, Excel, Powerpoint, Windows 10, Outlook, etc.).

Compensation / Pay Rate (Up to): $17.00 - $17.00