Medical Office Receptionist - Full Time - Days

Texas Health Resources; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical & Dental

Paid Parental Leave

Flexible spending

Job summary

Texas Health Resources' Texas Health Digestive Specialists in Arlington is seeking a Medical Office Receptionist to join our patient-centered team. This full-time role handles patient check-in, scheduling, and front-desk duties with a focus on accurate data collection and smooth workflow.

The ideal candidate will have a high school diploma and healthcare or clinical experience; training is provided to support high-quality patient care and regulatory compliance.

Qualifications

• High School Diploma or equivalent is required.
• Six months healthcare or clinical setting experience is highly preferred.
• Insurance verification/pre-certification/referral experience is highly preferred.

Responsibilities

• Delivers care to patients using the Medical Office Receptionist process.
• Under direct supervision, performs patient check-in at the visit and completes all paperwork necessary to ensure efficient admitting in compliance with clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information, collecting copays and deductibles.
• Copies/scans patient access materials into the EMR.
• Prepares charts for patient appointments ensuring complete information.
• Conducts check-out duties including pricing services and collecting payments.
• Files and retrieves records and assists with registration documentation in EMR.
• Confirms next-day appointments and informs patients of required documents.
• Follows up on Missed Appointment Policy communications.

Education

High School Diploma or equivalent

Job description

Medical Office Receptionist

26011046

Work location:

Texas Health Digestive Specialists #19363, 1001 North Waldrop, Arlington TX, 76012

Work hours:

Full Time, 40 hours weekly; Monday - Thursday (8:00 am-5:00 pm) and Fridays from 8:00 am to 2:00 pm

Clinic Highlights

• Career Growth Opportunities
• Great Learning Environment
• Off on weekends

Here’s What You Need

• High School Diploma or equivalent (REQUIRED)
• Six months healthcare experience in a Clinical Setting or Customer Service experience in a Clinical Setting or Office Environment (HIGHLY PREFERRED)
• Insurance Verification/Pre-certification/Referral experience (HIGHLY PREFERRED)

What You Will Do

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.Performs other duties as assigned.

Additional Perks Of Being a Texas Health Employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [e-mail].