Medical Office Receptionist - Bilingual (English,Spanish)

Mia Aesthetics Services; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Mia Aesthetics seeks a Clinical Operations Specialist to support administrative, billing, and pre-operative activities across our clinics. The role involves coordinating patient appointments, processing payments, taking pre-op photos, handling prescriptions, and ensuring all paperwork is complete.

Rotating shifts Monday–Friday with on-the-job training. Ideal candidates have a GED or high school diploma, strong customer service and communication skills, and are bilingual in English and Spanish.

Qualifications

• GED or High School Diploma is required.
• Strong customer service skills and ability to communicate clearly.
• Excellent verbal and written communication abilities.
• Bilingual in English and Spanish.
• Good computer skills and familiarity with office software.

Responsibilities

• Perform clerical and administrative tasks to support operations.
• Charge and collect payments for surgeries, accessories, and merchandise; generate daily invoices and balance end-of-day collections.
• Confirm surgical patient appointments by phone and written communication.
• Inform the clinical team of the daily surgery schedule.
• Take pre-operative photos and process electronic prescriptions for doctors.
• Conduct preliminary physical tests, such as vitals, the day before surgeries.
• Verify paperwork: patient labs, intake information, and consents.
• Track inventory for surgical and clinical supplies; perform other duties as assigned.

Skills

Customer service

Communication

Computer skills

Urgency-driven

Bilingual (English/Spanish)

Education

GED or High School Diploma

Job description

Description

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Requirements

The Clinical Operations Specialist will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, balance payments, and clinical pre-operative duties. This role has rotating shifts M-F.

Paid on-the-job training is provided.

• Performs clerical and administrative roles as needed to support operations
• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms surgical patient appointments via phone call and written communication
• Informs the clinical team of the daily surgery schedule
• Takes pre-operative photos and processes electronic prescriptions for doctors
• In charge of preliminary physical test such as vitals needed the day before all surgeries
• Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for designated departmentli>
• Performs other duties as assigned

Education & Experience

• GED or High School Diploma
• Enjoys working with a high sense of urgency
• Strong customer service skills
• Strong verbal and written communication skills
• Strong computer skills
• Bilingual in English and Spanish

Mia Aesthetics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.