Medical Office Receptionist

Reach Physical Therapy PLLC; Middle Village (NY); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Company parties

Home office stipend

Stock options plan

Supportive work environment

Training and onboarding

Job summary

A dedicated physical therapy clinic in Middle Village is seeking a friendly and detail-oriented Front Desk Receptionist. Responsibilities include greeting patients, scheduling appointments, and verifying insurance information. Ideal candidates will have strong organizational skills and prior experience in a medical setting. The position is part-time (25–30 hours/week) with flexible hours and competitive pay.

Qualifications

• Prior experience in a medical or physical therapy office preferred.
• Familiarity with insurance verification and authorization processes is a plus.
• Friendly, professional, and compassionate demeanor.

Responsibilities

• Greet patients and visitors with a warm, welcoming attitude.
• Answer phones and direct calls professionally.
• Schedule, confirm, and manage patient appointments.
• Assist in verifying insurance benefits and obtaining authorizations.

Skills

Communication skills

Organizational skills

Multitasking ability

Interpersonal skills

Education

High school diploma or equivalent

Job description

Overview

Job Title: Front Desk Receptionist – Physical Therapy Clinic

Location: Maspeth, Middle Village, Queens, NY

Job Type: Part-Time (25–30 hours/week)

Schedule: Monday to Friday, variable shifts between 8 AM – 6 PM

Compensation: Based on experience

Benefits

• Company parties
• Home office stipend
• Stock options plan

About Us

We are a dedicated and compassionate physical therapy clinic focused on helping patients recover, heal, and regain strength in a supportive, welcoming environment. We’re currently looking for a friendly and detail-oriented Front Desk Receptionist to join our front office team on a part-time basis (25–30 hours/week).

Job Summary

As the first point of contact for our patients, the Front Desk Receptionist sets the tone for a positive patient experience. You’ll be responsible for greeting patients, scheduling appointments, verifying insurance information, and supporting day-to-day administrative needs.

Responsibilities

• Greet patients and visitors with a warm, welcoming attitude
• Answer phones and direct calls professionally
• Schedule, confirm, and manage patient appointments using our scheduling software
• Assist in verifying insurance benefits and obtaining authorizations
• Handle patient check-ins and check-outs efficiently
• Maintain accurate and up-to-date patient records
• Support physical therapists and office staff with administrative tasks as needed
• Ensure the front desk area is clean, organized, and presentable

Qualifications

• High school diploma or equivalent (required)
• Prior experience in a medical or physical therapy office preferred
• Familiarity with insurance verification and authorization processes is a plus
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Comfortable multitasking in a fast-paced environment
• Friendly, professional, and compassionate demeanor

What We Offer

• A supportive, team-oriented work environment
• Training and onboarding for the role
• Competitive hourly pay
• Flexible part-time hours (25–30 hours/week)

How to Apply

Please send your resume and a brief cover letter to [e-mail] with the subject line “Front Desk Receptionist Application.”

We look forward to hearing from you and possibly welcoming you to our clinic team!