Medical Office Receptionist

Rocky Mtn Dermatology; Boulder (CO); On-site; USD 26,000 - 30,000; Full time

Job summary

Rocky Mtn Dermatology is seeking a Medical Office Receptionist/front desk lead for our busy dermatology practice. The role emphasizes providing clear information when scheduling appointments and supporting patients’ well-being in the office.

Ideal candidates will have strong customer service and communication skills, initiative, and reliability. Salary ranges from $19.00 to $22.00 per hour, depending on experience, with a one-year commitment expected.

Qualifications

• Must be able to multitask and communicate with individuals from diverse backgrounds.
• Previous Medical Receptionist experience preferred.
• Experience with medical scheduling systems preferred.
• Billing/coding experience preferred.

Responsibilities

• Greet patients and handle a high volume of calls; triage needs and schedule appointments.
• Check in patients, verify insurance coverage, and collect payments.
• Obtain insurance pre-authorizations as needed.
• Scan and organize medical documents; manage patient records and referrals.
• Assist with product sales, order supplies, and data entry.
• Run basic office errands.
• Maintain cleanliness throughout the office.

Skills

Multitasking

Strong communication

Customer service

Initiative

Detail-oriented

Dependable

Team player

Scheduling experience

Tools

Medical scheduling systems

Billing/coding experience

Job description

"If you can tame a multi-line phone system, calm an anxious patient, and fix a printer jam without breaking a sweat, we want you."

Seeking a Medical Office Receptionist/front desk lead to join our busy specialty dermatology practice/family. The ideal candidate has strong customer service and communication skills, demonstrates initiative, is detail-oriented, dependable and a team player. The front desk staff helps accomplish our mission statement of providing outstanding care by providing clear, complete information when scheduling appointments and facilitating patients well being, ease and comfort when patients are in the office.

• Greeting patients, answering a high volume of telephone calls, appropriately triage patient needs, and scheduling patient appointments.
• Checking in patients, verifying insurance coverage, and taking payments.
• Obtaining insurance pre-authorizations.
• Scanning and sorting medical documents, facilitating management of patient records and referrals.
• Assisting with product sales, ordering supplies, and data entry.
• Perform basic errands for the office.
• Helps maintain cleanliness throughout the office.

Skills/Experience:

• Ability to multitask and communicate with individuals of all backgrounds.
• Previous Medical Receptionist experience (Preferred).
• Experience with medical scheduling systems (Preferred).
• Billing/coding experience (Preferred).

Salary: $19.00 to $22.00 /hour. Dependent upon experience. One year commitment required.