Medical Office Manager II, Orthopedics, Baptist Clay

Baptist Health; Jacksonville (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

Baptist Health is seeking a Medical Office Manager II for the Baptist Orthopedics office at Baptist Clay in Fleming Island, FL. This full-time, day-shift role runs Monday through Friday, 8am–5pm, and focuses on leading a patient-centered, high-performing team.

You'll oversee day-to-day operations, drive process improvements, manage staffing, scheduling, and regulatory compliance, and partner with leadership to ensure exceptional patient care and efficient office workflows.

Qualifications

• Staffing and scheduling responsibilities within the medical office.
• Handling profit/loss considerations and vendor relationships.
• Addressing patient complaints and maintaining patient satisfaction.
• Ensuring regulatory compliance and improving workflow efficiency.
• Supporting process improvements and staff development.

Responsibilities

• Staffing and scheduling
• Profit/loss
• Complaint resolution
• Patient satisfaction
• Compliance with regulatory requirements
• Workflow efficiency
• Vendor relationships

Education

High School Diploma or GED Equivalent Required

Job description

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Medical Office Manager II

Baptist Hospital is hiring a Medical Office Manager II for the Baptist Orthopedics office located at Baptist Clay in Fleming Island, FL. This is a full-time, day-shift opportunity Monday through Friday 8am-5pm. As the Medical Office Manager II, you will oversee the Baptist Orthopedics office at Baptist Nassau Crossing. You will manage day to day operations of the office. This role is ideal for a people-focused leader who is passionate about creating world-class patient care and employment experiences. You’ll play a key role in contributing to Baptist’s commitment to process improvement, staff development, and clinical excellence.

Medical Office Manager II Job Responsibilities

• Staffing
• Scheduling
• Profit/loss
• Complaint resolution
• Patient satisfaction
• Compliance with regulatory requirements
• Workflow efficiency
• Vendor relationships

Education, Education, & Credential Requirements

• High School Diploma or GED Equivalent Required

Education note: experience in lieu of preferred education considered.

Primary Location:

Clay - Baptist HealthPlace