Office Manager III, Cardiology, Full-Time, Baptist Pavilion

Baptist-Health; Jacksonville (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Baptist Health is seeking a highly motivated Medical Office Manager III in Jacksonville, FL. This full-time, day-shift role will oversee day-to-day operations of the physician's office, including staffing, scheduling, profit/loss management, and complaint resolution.

You will manage front and back office tasks, order supplies, maintain budgets, and prepare standardized reports to support clinical excellence.

Qualifications

• Requires High School Diploma or GED.
• Hospital experience preferred; management experience preferred.
• Experience with staffing, scheduling, budgeting or P&L is expected.

Responsibilities

• Manage day-to-day operations of the physician's office, including staffing and scheduling.
• Oversee profit/loss, budget and expense controls.
• Handle front and back office operations, order supplies, and generate regular reports.
• Ensure compliance with regulatory requirements and drive patient satisfaction.

Skills

Staff management

Scheduling

Budget management

Vendor relationships

Complaint resolution

Process improvement

Reporting

Education

High School Diploma / GED

Job description

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years.

We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals.

Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. We are looking to add a highly motivated and experienced Medical Office Manager III in Jacksonville, FL.

This is a full-time, day-shift opportunity Monday through Friday 8:00am-5:00pm.

As the Medical Office Manager III, you will manage day to day operations of the physician's office including staffing, scheduling, profit/loss, and complaint resolution. You will be responsible for front and back office operations. You will also order supplies, maintain office budget, and send out standardized reports on a regular basis.

This role is ideal for a people-focused leader who is passionate about creating world-class patient care and employment experiences. You’ll play a key role in contributing to Baptist’s commitment to process improvement, staff development, and clinical excellence.

• Medical Office Manager II, Job Responsibilities, Staffing Scheduling Profit/loss Complaint resolution Patient satisfaction Compliance with regulatory requirements Work flow efficiency Vendor relationships Marketing Experience Requirements: Hospital Experience Preferred Management Experience Preferred Education & Credential Requirements: High School Diploma / GED Equivalent Required

Primary Location: Downtown - Pavilion

If you are interested in this Full-Time Medical Office Manager position at Baptist Downtown Pavilion,

Baptist Health’s care for the community spans generations. Together, we’re the largest group of people in Northeast Florida focused on innovative health care for patients, improving the health equity of our neighbors, and creating a welcoming workplace for team members where everyone’s voice is heard.