Medical Office Manager

Socket.dev; Clifton (NJ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA/FSA

Life Insurance

Disability Insurance

401k

Employee Discounts

PTO & Holidays

Jury Duty Pay

Employee Engagement

Job summary

The Cardiovascular Care Group in Clifton, NJ is seeking a Medical Office Manager to oversee busy practice operations, improve workflows and patient flow, and ensure adherence to policies.

You will lead administrative and clinical staff, coordinate schedules, manage billing processes, revenue cycle tasks, and ensure HIPAA compliance while maintaining a patient-centered environment.

Qualifications

• 5+ years of medical practice management experience.
• Proven leadership and supervisory experience.
• Strong knowledge of medical billing, coding, reimbursement and revenue cycle management.
• Clinical experience as CMA is preferred or required.
• Solid understanding of healthcare regulations and practice operations.
• Strong financial acumen including budgeting and reporting.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Responsibilities

• Oversee daily operations of a busy medical practice; manage patient flow, scheduling, and policy adherence.
• Lead, train, supervise, and evaluate administrative and clinical staff.
• Coordinate provider schedules, credentialing, and reduce administrative burden.
• Manage office operations, facilities, inventory, vendors, and special projects.
• Maintain confidentiality of employee, patient, and practice information.
• Support financial operations including budgeting, expense tracking, billing, and vendor contracts.
• Oversee revenue cycle activities: coding accuracy, prior authorizations, submissions, denials, collections.
• Ensure HIPAA/OSHA/CMS and accreditation compliance; maintain policies and documentation.
• Monitor patient satisfaction and implement service quality initiatives.
• Coordinate with labs, imaging centers, pharmacies, and other services.
• Maintain patient/physician records; scanning and documentation management.
• Provide direct clinical support: rooming, vital signs, wound care, minor procedures.

Skills

Medical practice management

Leadership

Medical billing

CMA certification

Healthcare regulations

Financial reporting

Microsoft Office

EMR systems

Communication skills

multitask and prioritize

Education

High School Diploma

CMA certification

Tools

EMR systems

Microsoft Office Suite

Job description

The Cardiovascular Care Group

Medical Office Manager

What You Will Be Responsible For:

• Oversee the daily operations of a busy medical practice, ensuring efficient workflows, patient flow, scheduling, and adherence to practice policies and objectives.
• Lead, train, supervise, schedule, and evaluate administrative and clinical support staff, including front desk personnel and medical assistants.
• Provide operational and administrative support to physicians, including coordinating provider schedules, assisting with credentialing, and reducing administrative burden.
• Manage office operations, facilities issues, supply inventory, vendor relationships, monthly office and medical ordering, and special projects as assigned.
• Maintain strict confidentiality when handling sensitive employee, patient, and practice information.
• Support financial operations, including budgeting, expense tracking, billing processes, reimbursement optimization, financial reporting, and vendor contract management.
• Oversee revenue cycle activities, including coding accuracy, charge capture, prior authorizations, claim submissions, denials management, collections, and collaboration with billing teams.
• Ensure compliance with HIPAA, OSHA, CMS, and specialty accreditation standards while maintaining required policies, procedures, and documentation.
• Monitor and improve patient satisfaction by resolving escalated concerns and implementing service quality initiatives.
• Coordinate clinic operations with vascular labs, imaging centers, pharmacies, and other ancillary services.
• Maintain accurate patient and physician records, including scanning, record preparation, and documentation management.
• Provide direct clinical support, including:
  • Rooming patients and obtaining vital signs
  • Wound care and compression measurements
  • Assisting with minor surgical and vascular procedures
  • Suture, staple, and Permacath removals
  • Lymphedema pump ordering and related patient care activities
• Manage clinical and patient support functions, including prescription refills, patient clinical inquiries, disability forms, CT/MRI authorizations, and weekly chart preparation.
• Maintain a clean, organized, and safe environment to support high-quality patient care and safety.

Desired Skills and Experience:

• 5+ years of medical practice management experience; vascular, cardiology, surgical, or other specialty practice experience preferred.
• Proven leadership and supervisory experience managing administrative and clinical staff.
• Strong knowledge of medical billing, coding, reimbursement, and revenue cycle management.
• Clinical experience as a Certified Medical Assistant or Medical Assistant.
• Solid understanding of healthcare regulations, compliance requirements, and practice operations.
• Strong financial acumen, including budgeting, expense management, and financial reporting.
• Excellent communication, interpersonal, customer service, and conflict-resolution skills.
• Demonstrated ability to multitask, prioritize responsibilities, solve problems, and meet deadlines in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite and electronic medical record (EMR) systems.

Education:

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Certified Medical Assistant (CMA) certification preferred or required, as applicable.

Benefits:

• Medical (100% paid by the group for Employee Only coverage with the Cigna Bronze plan).
• Dental - three plans to choose from Delta Dental and Cigna.
• Vision - two plans to choose from Delta VSP.
• Health Savings Account and Flexible Spending Accounts (Healthcare, Dependent Care, Transit and Parking) through Upswing.
• Life Insurance - $25,000 Paid by the group with the option to enroll in additional Voluntary Life Insurance coverage.
• Short-Term Disability and Long-Term Disability through New York Life with the option to enroll in additional voluntary coverage.
• Ancillary optional benefits - Accident, Critical Illness and Hospital Indemnity through New York Life.
• Paid Time Off
• Holiday Pay
• Paid Jury Duty - 1 day of full pay.
• Employee Assistance Programs through RWJBH and Cigna.
• 401k Employer Contributions - upon eligibility, group contributes 3%
• Working Advantage and Life Mart Employee Discounts.
• Holiday Party, Employee Appreciation Days, Ice Cream Socials, various Fundraisers and Contests (receive prizes!) - Lots of employee engagement.