Medical Office Front Desk Specialist — Patient Care

Valor Healthcare, Inc.; Washington (Washington County); On-site; USD 21,000 - 28,000; Full time

Job summary

Valor Healthcare, Inc. is seeking a dedicated Medical Office Receptionist for the Community Based Outpatient Clinic in Washington, PA.

You will greet veterans, schedule appointments, input patient data into VISTA/CPRS, and support the clinic's administrative and enrollment efforts with a strong focus on customer service. You will work closely with the PACT team to ensure accurate documentation, timely communication, and adherence to VA guidelines, while delivering compassionate care to every

Qualifications

• High School Diploma/GED or equivalent.
• Proficient in using computer systems and basic software.
• Experience with electronic medical records (EMR) preferred.
• Strong communication and organizational skills.

Responsibilities

• Actively assists with the administrative support related to patientcare.
• Inputs all patients’ information into VISTA/CPRS.
• Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
• Check patients in and/or out of the clinic.
• Schedule clinic appointments.
• Answers phones and timely relays messages.
• Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
• Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines. Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention in appointments, follow-up visits or nurse visits.Embrace and support new initiatives, whether clinical or operational.

Skills

Computer skills

EMR experience

Customer service

English proficiency

Education

High School Diploma/GED

Job description

Valor Healthcare, Inc. is seeking a dedicated Medical Office Receptionist for the Community Based Outpatient Clinic in Washington, PA.

You will greet veterans, schedule appointments, input patient data into VISTA/CPRS, and support the clinic's administrative and enrollment efforts with a strong focus on customer service. You will work closely with the PACT team to ensure accurate documentation, timely communication, and adherence to VA guidelines, while delivering compassionate care to every