Medical Office Front Desk & Scheduling Specialist

CommonSpirit Health; Lexington (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

CommonSpirit Health's CHI Saint Joseph Medical Group in Lexington seeks a Medical Office Professional to greet patients and support registrar duties. You will manage front desk operations, handle calls, schedule appointments, verify demographics, and secure accurate billing information to ensure a smooth patient experience.

The ideal candidate has strong interpersonal skills, great organization, attention to detail, and comfort with scheduling software; experience with surgery scheduling is

Qualifications

• Experience handling front desk duties in a medical setting.
• Coursework in medical terminology and surgical procedures.
• Previous surgery scheduling experience is required.
• Proficiency with computer systems and office software.

Responsibilities

• Manage patient reception, calls, and appointment scheduling.
• Perform pre-certification to confirm coverage for visits.
• Schedule tests, procedures, and referrals.
• Communicate appointment instructions to patients.
• Collect and verify insurance information and personal data.
• Handle patient co-pays and payments when applicable.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Technical proficiency

Education

High School diploma or GED

Some college courses

Tools

Scheduling software

Computer applications

Job description

CommonSpirit Health's CHI Saint Joseph Medical Group in Lexington seeks a Medical Office Professional to greet patients and support registrar duties. You will manage front desk operations, handle calls, schedule appointments, verify demographics, and secure accurate billing information to ensure a smooth patient experience.

The ideal candidate has strong interpersonal skills, great organization, attention to detail, and comfort with scheduling software; experience with surgery scheduling is