Medical Office Front Desk Lead – Ortho Trauma Specialists Clinic - Full-time, Days

Texas Health Resources; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

A forward-thinking healthcare organization is seeking a dedicated Medical Office Front Desk Lead to enhance patient care at their Ortho Trauma Specialists Clinic. This full-time role involves coordinating billing activities, managing patient inquiries, and supporting clinical staff. The ideal candidate will bring a strong work ethic, excellent customer service skills, and a commitment to teamwork in a fast-paced environment. Join a supportive team that values contributions and offers opportunities for professional growth while delivering high-quality patient care in a dynamic healthcare setting.

Benefits

401k

PTO

Medical Insurance

Dental Insurance

Paid Parental Leave

Tuition Reimbursement

Student Loan Repayment Program

Qualifications

• 4 years of billing experience in healthcare required.
• Strong understanding of health insurance and coding needed.

Responsibilities

• Coordinate with clinical staff for charge information.
• Resolve complex patient billing inquiries and problems.
• Schedule work and ensure timely billing activities.

Skills

Billing Experience

Office Experience

Customer Service Skills

Communication Skills

Organizational Skills

Computer Skills

Understanding of Health Insurance

Teamwork

Education

High School Diploma or Equivalent

Job description

Medical Office Front Desk Lead – Ortho Trauma Specialists Clinic - Full-time, Days

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Medical Office Front Desk Lead – Ortho Trauma Specialists Clinic - Full-time, Days

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25004244

Medical Office Front Desk Lead – Ortho Trauma Specialists Clinic – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

Work location: 800 5th Avenue, Suite 300, Fort Worth, TX 76104

Work hours: Full-time, 40 hours weekly; Monday thru Thursday, 8:00am – 5:00pm & Friday, 8:00am – 3:00pm

Ortho Trauma Specialists Clinic Highlights

• Ability to develop a career with a well-established company
• Opportunity to make a positive contribution
• Opportunity to enhance your goals and values
  
  

Here’s What You Need

• High School Diploma or Equivalent (required)

• Four years of Billing Experience in a Healthcare Organization (required)

• Four years of Office Experience (required)

• Ability to perform multiple tasks in one setting
• Demonstrates good understanding of health insurance and medical costs, including coding
• Strong customer skills
• Good communication skills
• Proficient computer skills
• Excellent organizational skills
• Strong work ethic and a high level of professionalism
• Team player who handles multiple projects simultaneously in a fast-paced environment
  
  

What You Will Do

• Delivers care to patients utilizing the Medical Office Front Desk Lead Process
• Acts as a team lead to schedule work and ensure timely and accurate billing activities.
• Coordinates with clinical staff to obtain charge information for all patients.
• Codes procedures performed and diagnosis on charge.
• Acts as a resource for Practice Managers and Physicians with denials and coding questions.
• Coordinates copies of medical documentation with physician charges to support billing to third-party payers.
• Resolves complex patient billing inquiries and problems.
• Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.
• Completes payment and benefit verification on all patients in accordance with practice policies.
• Coordinates scheduling with that of the practitioner’s schedules to ensure proper coverage of patient appointments and out-of-office calls.
• Works with Practice Manager to facilitate training of new hires and other training initiatives.
• Performs other duties as assigned.
  
  

Additional Perks Of Being a Texas Health Employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
  
  

Entity Highlights

Learn more about our culture, benefits, and recent awards.

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to [e-mail].

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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