Medical Office Front Desk Lead - Ortho Trauma Specialists Clinic - Full-time, Days

Texas Health Resources; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Office Front Desk Lead to join their team. This full-time role offers the chance to enhance your career while making a positive impact in patient care. You'll be responsible for leading billing activities, coordinating with clinical staff, and ensuring a smooth patient check-out process. Join a supportive environment that values teamwork and offers numerous benefits, including 401k, PTO, and tuition reimbursement. This is an exciting opportunity for someone looking to grow in a dynamic healthcare setting.

Benefits

401k

PTO

Medical Insurance

Dental Insurance

Paid Parental Leave

Tuition Reimbursement

Student Loan Repayment Program

Qualifications

• Four years of billing experience in a healthcare organization.
• Strong understanding of health insurance and medical costs.

Responsibilities

• Acts as team lead to schedule work and ensure timely billing activities.
• Coordinates with clinical staff for charge information.

Skills

Billing Experience

Office Experience

Customer Service Skills

Communication Skills

Organizational Skills

Computer Skills

Teamwork

Work Ethic

Education

High School Diploma or Equivalent

Job description

**Medical Office Front Desk Lead – Ortho Trauma Specialists Clinic – Full-Time, Days** **_Bring your passion to Texas Health so we are Better + Together_** **Work location:** 800 5 th Avenue, Suite 300, Fort Worth, TX 76104 **Work hours:** Full-time, 40 hours weekly; Monday thru Thursday, 8:00am – 5:00pm & Friday, 8:00am – 3:00pm **Ortho Trauma Specialists** **Clinic Highlights:**

+ Ability to develop a career with a well-established company

+ Opportunity to make a positive contribution

+ Opportunity to enhance your goals and values

**Here’s What You Need**

+ **High School Diploma or Equivalent (required)**

+ **Four years of Billing Experience in a Healthcare Organization (required)**

+ **Four years of Office Experience (required)**

+ Ability to perform multiple tasks in one setting

+ Demonstrates good understanding of health insurance and medical costs, including coding

+ Strong customer skills

+ Good communication skills

+ Proficient computer skills

+ Excellent organizational skills

+ Strong work ethic and a high level of professionalism

+ Team player who handles multiple projects simultaneously in a fast-paced environment

**What You Will Do**

+ Delivers care to patients utilizing the Medical Office Front Desk Lead Process

+ Acts as a team lead to schedule work and ensure timely and accurate billing activities.

+ Coordinates with clinical staff to obtain charge information for all patients.

+ Codes procedures performed and diagnosis on charge.

+ Acts as a resource for Practice Managers and Physicians with denials and coding questions.

+ Coordinates copies of medical documentation with physician charges to support billing to third-party payers.

+ Resolves complex patient billing inquiries and problems.

+ Conducts all functions associated with patient check-out including pricing services, collecting payment, and scheduling follow-up appointments.

+ Completes payment and benefit verification on all patients in accordance with practice policies.

+ Coordinates scheduling with that of the practitioner’s schedules to ensure proper coverage of patient appointments and out-of-office calls.

+ Works with Practice Manager to facilitate training of new hires and other training initiatives.

+ Performs other duties as assigned.

**Additional perks of being a Texas Health employee**

+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

+ Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

+ Strong Unit Based Council (UBC).

+ A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. **Entity Highlights:** Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. **If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!** **_Do you still have questions or concerns?_** Feel free to email your questions to [e-mail] . \#LI-CT1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.