Medical Office Coordinator - Stratham Family Practice

Beth Israel Lahey Health, Inc.; Exeter (NH); On-site; USD 24,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health, Inc. is seeking a Medical Office Coordinator for Stratham Family Practice in Exeter, NH.

The role provides administrative support to the physician practice, clinical staff and patients, including scheduling, handling inquiries, and managing referrals and data entry. The position requires 1–3 years in a medical office setting and a High School Diploma or equivalent, with a BLS certification required within 6 months of hire.

Qualifications

• A high school diploma or equivalent is required.
• 1–3 years of relevant experience in medical office settings.
• BLS certification within 6 months of hire is required.

Responsibilities

• Greet patients and manage check-in/check-out with courtesy.
• Schedule appointments and route inquiries to the appropriate staff.
• Process payments, verify insurance, and update patient demographics.
• Support medical records and daily banking per policy.

Skills

Customer service

Scheduling

Data entry

Medical records

Education

High School Diploma or equivalent

BLS Certification (within 6 months of hire)

Tools

EMR systems

Job description

## Medical Office Coordinator - Stratham Family PracticeApply: Exeter Hospital: Full time: Posted Today: JR104130**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**Provides administrative support to physician practice, clinical staff and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support and maintenance, office supplies and daily banking.**Job Description:**Provides administrative support to physician practice, clinical staff and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support and maintenance, office supplies and daily banking. Major Responsibilities: a. Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check-in/check-out, scheduling patients, answering telephones and taking messages. b. Collection of co pays , patient balances, verify insurance eligibility, update patient demographics Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work. c. Posts payment and adjustment transactions, balances daily journal and close batches every day May be asked to prepare and deliver bank deposits in accordance with established policies and procedures. d. May be asked to mentor and train new staff. e. Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices. f. Assigns new patients to a provider & care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team. g. Follows all standard work protocols and may be asked to complete order and referral reconciliation. h. Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards. i. Provides coverage for other Core offices as requested.**Education** High School Diploma or equivalent - **Years of Experience -** 1 to 3 years **License and Certification** BLS within 6 months of hire**Pay Range:**$17.72 - $26.05The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.