Core-Medical Office Coordinator-Hampton Health

Beth Israel Lahey Health, Inc.; Exeter, Northern (NH, KY); Hybrid; USD 24,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health's Exeter Hospital is seeking a diligent Office Coordinator to support the front desk and clinical staff in Exeter, NH. You will handle phones, greet patients, manage appointments, and assist with medical records and data entry.

The role emphasizes accuracy in scheduling, billing support, and patient communications, with daily tasks spanning mail handling, filing, and basic reporting using Excel and EMR systems.

Qualifications

• High school graduate or equivalent.
• 1 year experience.
• 1-3 years experience in customer service environment.

Responsibilities

• Greet and assist patients at front desk.
• Schedule patient appointments; check-in/out.
• Answer and direct calls; referrals with physician direction.
• Review and distribute interoffice/external mail; order supplies.
• Enter patient data into EMR; track vaccines and tests.
• Collect payments; assist billing with charges.
• Create and maintain filing system; retrieve records.
• Generate reports using company software and Excel.

Skills

Customer service

Phone handling

Data entry

Scheduling

Billing

Education

High school diploma or equivalent

Tools

EMR software

Excel

Billing software

Job description

# Core-Medical Office Coordinator-Hampton HealthExeter, NH • Exeter Hospital • Full-time • DayShare job:Apply now**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**Exeter Hospital, part of Beth Israel Lahey Health, is a nationally recognized, non-profit community hospital that has been caring for the Seacoast region since 1896. With more than 1,400 employees and 370 affiliated physicians, Exeter Hospital provides comprehensive services across cardiovascular care, oncology, orthopedics, breast health, maternity, and more—all supported by advanced technologies and an unwavering commitment to patient-centered care. At Exeter Hospital, you’ll find a close-knit, collaborative environment where every team member is valued, supported, and empowered to make a difference in the lives of patients and their families.Why Join UsMagnet-recognized hospital known for nursing excellence and quality careCompetitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employmentCareer growth and leadership development opportunities across Beth Israel Lahey HealthFree onsite parkingStrong sense of community and teamwork where your contributions are recognizedState-of-the-art facilities and advanced technology to support exceptional careLocated in scenic Exeter, New Hampshire—just minutes from the Seacoast, with easy access to Boston and Portland**Job Description:**Provides superior customer service to patients and clients while supporting the practice with administrative duties such as phones, medical records, data entry, billing, scheduling.Major Responsibilities:* Utilizes superior customer service skills to perform daily front office administrative duties including greeting/check-in/check-out, scheduling patient appointments, answer/directing incoming telephone calls.* Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.* Reviewing and distributing interoffice/external mail, ordering and maintaining supplies.* Collection of payments and provides assistance to billing department to include accurate and timely entry of charges, accounts receivable entries. Participates in collection process.* Knowledgeable of department specific software programs in order to perform accurate and timely date entry of patient information such as vaccines, test results, and surveillance.* Creates and/or maintains filing system to include preparing charts, responding to requests for records, scanning of records into electronic medical record and retrieving files from storage.* Provide assistance with providers scheduling at clinic location as well as off -site locations. Generates and maintains reports using company specific software programs as well as excel.* Provides other duties to enhance the overall operation of the organization.Schedule: M-F 8:00am-5:00pmRequirements:* High school graduate or equivalent* 1 year experience* 1-3 years experience in customer service environment**Pay Range:**$17.72 – $26.05The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.## More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.## Equal Opportunity Employer/Veterans/Disabled### **Job details*** **Employment:** Full-time* **Hours/Week:** 40* **Shift:** Day* **Category:** Administrative & Clerical* **Pay Range:** $17.72 - $26.05* **FLSA:** Non-Exempt* **Req ID:** JR104107