Medical Office Coordinator

Mountain State Oral & Facial Surgery

Pineville (LA)

On-site

USD 35,000 - 45,000

Full time

14 days+

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Benefits offered by this job

$1000.00 Sign on Bonus

Low-cost medical insurance

401(k) with company match

Generous PTO and paid holidays

Educational Assistance

Wellness program

Job summary

Mountain State Oral & Facial Surgery seeks a Patient Relations Specialist to provide customer service and support to patients in Pineville, Louisiana. The role involves scheduling appointments, handling patient check-in/check-out, and ensuring strict confidentiality. Join a compassionate team dedicated to patient-centered care.

Benefits include a $1000 sign-on bonus, competitive wages, low-cost medical insurance, and generous PTO. Candidates should possess strong communication skills and the ability to excel in a fast-paced environment.

Qualifications

Strong interpersonal and communication skills.
Excellent organizational skills with attention to detail.
Proficient in computer systems including EMR.

Responsibilities

Delivers customer service support to patients.
Schedules appointments and handles patient check-in/out.
Maintains a clean workspace and ensures confidentiality.

Skills

Strong interpersonal and communication skills

Excellent organizational skills

Proficiency in electronic medical records (EMR)

Ability to maintain confidentiality

Team-oriented and able to work in high-pressure environments

Tools

Scheduling software

Job description

Greater Charlotte Oral & Facial Surgery, part of a leading network including Mountain State Oral & Facial Surgery, Greater Ohio Oral & Facial Surgery, and The Facial Centers, all supported by P3 Partners, is seeking a dedicated Patient Relations Specialist to join our rapidly expanding team. Our organization specializes in advanced oral, maxillofacial, and facial cosmetic care across multiple states including West Virginia, Virginia, Kentucky, Ohio, and North Carolina. With decades of combined experience and a commitment to clinical excellence, our board-certified surgeons and expert teams deliver comprehensive services such as dental implants, wisdom teeth removal, corrective jaw surgery, and innovative facial aesthetic procedures. We pride ourselves on providing personalized, patient-centered care in a warm and compassionate environment, helping individuals restore function, enhance appearance, and improve overall quality of life. Behind the scenes, P3 Partners ensures seamless administrative and operational support that empowers our practices to innovate and grow. We are committed not only to outstanding patient outcomes but also to fostering a workplace where employees can thrive. We seek patient-focused, team-oriented professionals who exemplify positivity, collaboration, clear communication, and a passion for excellence throughout their careers. If you are enthusiastic about contributing to a dynamic and compassionate healthcare environment, we invite you to apply for the Patient Relations Specialist position and become part of our dedicated team.

Why Join Us?

$1000.00 Sign on Bonus
Competitive wages
Pay based on experience
Low-cost medical insurance
Zero-premium dental and vision insurance
Employer F.S.A./H.S.A. contributions
401(k) with company match
Generous PTO, paid holidays, and personal time
Seasonal bonuses and company/partner discounts
Employer-paid basic life insurance
Voluntary insurance benefits
Educational Assistance
Wellness program and employeeassistanceprogram
Weekday, daytime-only schedule with early-out Fridays!

Duties and Responsibilities:

Delivers customer service support to patients
Schedules appointments
Handles patient check-in and check-out procedures
Performs scanning and filing tasks
Collects payments from patients
Maintains a clean and professional workspace, including the waiting area
Responds to patient phone calls
Confirms scheduled appointments
Provides assistance with charting
Confirms patient insurance information
Maintains strict confidentiality
Ensures an outstanding customer experience
Performs any duties necessary to maintain patient flow, along with any additional tasks as assigned

Strong interpersonal and communication skills, with a professional, warm, and approachable demeanor.
Excellent organizational skills with strong attention to detail.
Proficiency in computer systems, including electronic medical records (EMR) and scheduling software.
Ability to maintain confidentiality and handle sensitive information with discretion.
Proven ability to work effectively in a team-oriented, fast-paced, and high-pressure environment.
Commitment to ongoing training, continuing education, and adherence to company policies and safety guideline