Medical Office Coordinator

Johns Hopkins Medicine; Baltimore (MD); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Johns Hopkins Medicine is seeking a Medical Office Coordinator at Bayview Medical Center in Baltimore, MD. The role supports patient intake, scheduling, and EMR documentation in a fast-paced clinic environment.

The position requires a high school diploma or GED and at least one year of secretarial/office management experience. This in-office role includes some remote work days and a pay rate of $24 per hour.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year secretarial/office management experience.
• Ability to exchange information, schedule appointments, greet visitors and relay messages with courtesy and tact.

Responsibilities

• Greets patients and collects time-of-service payments; verifies demographics and insurance; registers patients in the system.
• Demonstrated MOA competencies: patient registration, scheduling, EMR notes, Rx refills, orders, and indexing documents.
• Demonstrated interpersonal, written and verbal communication skills for a diverse patient base.
• Operates standard office machines and equipment.
• Makes decisions using available resources to balance patient care with business practices.
• Exhibits basic problem solving and decision making skills.
• Completes MIS training (PID, pre-verification, check-in, appointment entry, e-mail, insurance proficiency, cash handling).
• Schedules, reschedules and cancels patient appointments and procedures.
• Assigns/reassigns Primary Care Provider per policy.
• Collects and verifies registration data at each encounter.
• Performs downtime procedures such as manual registration.

Skills

Customer service

Communication

Time management

Multitasking

Education

High school diploma or GED

Tools

EMR

MIS training

Job description

Overview

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Bayview Medical Center in Baltimore, MD is hiring for a Medical Office Coordinator.

Schedule:

• Monday- Friday
• 8:30pm - 4:30pm
• Minimum of 4 days per week required in office
• One day per week may be worked remotely
  • employee will need to supply their own equipment to use during remote work days

Pay Rate: $24.00 Per Hour.

Responsibilities

• Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork.

• Demonstrated proficiency in the following MOA competencies to include but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, EMR Rx refills, EMR orders, flags, care alerts, pop-ups and indexing documents within EMR.
• Demonstrated interpersonal, written and verbal communication skills are required in order to serve a diverse customer base.
• Must operate standard office machines and equipment such as calculators, typewriters, word processing, photocopiers, PC, general office and communications equipment.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
• Basic problem solving and decision making skills required.
• Completes mandatory MIS training to include, PID, Pre-verification, Check-in, Appointment Entry, E-mail, Insurance proficiency, cash collection and all additional and/or revised required courses. established by the MIS training department.
• Schedules, reschedules and cancels patient appointments and procedures within the department.
• Assigns and reassigns Primary Care Provider according to JHCP policy and procedures.
• Collects and verifies the registration data at each encounter.
• Performs down-time procedures and take necessary actions. (i.e. manual registration).

Qualifications

• High school diploma or GED equivalent is required
• Minimum of year secretarial/office management is required
• Work requires the ability to exchange information on factual matters, schedule appointments, greet visitors, explain medical center policies, and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees

Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / affirm..action...employment due to at times.