Medical Office Associate I, Full Time, Days - AMG Surgery Oncology - Morristown

Atlantic Health System; Morristown (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Medical Office Associate to provide essential administrative support at the front desk. This role involves managing patient communications, scheduling appointments, and ensuring accurate health record maintenance. The ideal candidate will thrive in a fast-paced environment, focusing on delivering exceptional customer service while adhering to HIPAA compliance. Join a dedicated team where your contributions will enhance patient experiences and streamline office operations, making a meaningful impact in the healthcare sector.

Qualifications

• High School Diploma or equivalent required.
• 3+ years experience in a medical office environment preferred.

Responsibilities

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments efficiently.
• Maintains patients' health records accurately.

Skills

Customer Service

Billing Support

Scheduling

Patient Communication

HIPAA Compliance

Education

High School Diploma

Associates Degree in Medical Office Management

Job description

Job Description

Medical Office Associate (Front Desk Receptionist)

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities:

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Work with highest confidentially and abide HIPA compliance

Qualifications

Required:

• High School Diploma or equivalent.

Preferred:

• Associates degree in Medical Office Management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience