Medical Office Associate I, Full Time, Days - AMG Family Practice - Freehold

Atlantic Health System; Freehold (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Office Associate to enhance patient experiences at the front desk. This role involves managing patient appointments, maintaining health records, and providing essential administrative support while ensuring compliance with confidentiality standards. Ideal candidates will have a strong background in customer service and administrative tasks within a medical office environment. If you're looking to contribute to a team that values patient care and operational excellence, this is the opportunity for you.

Qualifications

• High School Diploma or equivalent required.
• Associates degree in Medical Office Management preferred.

Responsibilities

• Manage patient scheduling and maintain health records.
• Assist with billing and insurance verification.
• Provide high-quality customer service to patients.

Skills

Customer Service

Administrative Support

Patient Communication

Insurance Verification

Scheduling

Education

High School Diploma

Associates Degree in Medical Office Management

Job description

Job Description

Medical Office Associate (Front Desk Receptionist)

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities:

• Interviews patients for case histories prior to appointments.
• Schedules and coordinates appointments.
• Accurately updates and maintains patients' health records.
• Verifies insurance coverage and assists the billing department with processing claims.
• Communicates test results to patients when directed by physicians or nursing professionals.
• Ensures contacting patients regarding appointments, answering billing questions.
• Assists patients with re-scheduling appointments and other scheduling issues.
• Performs other related duties as assigned.
• Work with highest confidentially and abide HIPA compliance

Qualifications

Required:

• High School Diploma or equivalent.

Preferred:

• Associates degree in Medical Office Management, Business, or related field.
• 3+ year of experience in a medical office environment or relevant area.
• 2+ years' administrative experience