Medical Office Assistant - VBA

National Staffing Solutions; Minnesota; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare staffing company is seeking a Medical Office Assistant to support the VBA MDE program. The role involves scheduling, patient registration, and administrative tasks. Ideal candidates will have strong communication and organizational skills, with a focus on customer service. Join a dedicated team making a positive impact on healthcare services.

Benefits

Day One Medical Benefits

Qualifications

• Requires up to 1 year of specialized training in medical office support.
• Must possess exceptional communication and customer service skills.
• Applicants must be fully vaccinated per CDC guidelines.

Responsibilities

• Receives and screens telephone calls and visitors to the office.
• Schedules appointments for patients and maintains calendars.
• Completes preliminary registration for new patients.

Skills

Organizational Skills

Problem-Solving Skills

Communication

Customer Service

Attention to Detail

Education

High School Diploma or GED

Tools

Basic Computer Skills

Job description

At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. every day.

It is our passion, drive and integrity that enables us to continue our focus in assisting remarkable healthcare professionals like yourself in solidifying the best career opportunities available to you.

We're currently seeking a Medical Office Assistant - VBA to join our amazing team.

This position is part of the VBA MDE (Veterans Benefits Administration Medical Disabilities Examinations) program.

Details of the Medical Office Assistant - VBA opening:

• Anticipated start date: ASAP
• Salary Range: $17-$18/hour
• Anticipated duration of assignment: 26 weeks
• Anticipated schedule: FT / M-F 8a-5p
• Enjoy peace of mind knowing you can elect Day One Medical Benefits

Daily Range of Responsibilities of the Medical Office Assistant:

• Receives and screens telephone calls and visitors to the office. Determines the need(s) of the caller/visitor and addresses them accordingly, providing information per organization policy. Refers inquires of a technical nature to an appropriate staff member. Takes and forwards messages.
• Schedules appointments for patients including coordinating appointments with other medical offices and for tests, including pre-admissions testing. Confirms appointments. May give instructions to patient, explain an upcoming exam, and/or answer questions. Maintains calendar(s) for a physician, staff, and/or department/clinic including patient appointments, meetings, etc. Collects needed information (including patient charts prior to appointment/meeting and may brief attendees.
• Completes preliminary registration for new patients and updates information on existing patient) in the organization's scheduling system. Obtains necessary demographic information, signatures, copies, etc. Verifies all information.
• Corrects errors or returns forms to medical staff for completion/correction. Responds to questions regarding bills from patients, referring physicians or office staff.
• General correspondence and memoranda. Types letters, correspondence, memoranda. May compose and send correspondence under own signature as appropriate.
• Establishes and maintains a variety of files, records, logs, charts, etc. including organizational files. Retrieves files, records, charts, and/or the information therein as necessary including personnel information/time sheets, performs basic data collection and tabulation creating summaries and reports.
• Maintains and orders supplies for personnel/department as needed or requested. Audits bills and ensures prompt payment.
• Receives, opens, and date stamps incoming mail. Reviews, sorts, and directs mail to the appropriate person in accordance with departmental policy.
• Orients new employees, including residents, to Hospital procedures, schedules and requirements.

Qualifications for the Medical Office Assistant:

• High School Diploma or GED required
• Requires up to l year of technical or other specialized training including advanced training in secretarial/medical office support (e.g.: typing/keyboarding/word processing, medical terminology, medical insurance/billing, etc.) and office administrative procedures including customer service etc.
• Must possess organizational and problem-solving skills, exceptional communication and customer service and a strong attention to detail.
• Must be able to work independently and as part of a team, have good interpersonal skills and a willingness to be flexible and adapt to changing situations.
• Basic computer skills.
• This job may require sitting for long periods, bending, twisting and occasionally lifting more than 10 pounds.
• All applicants must be fully vaccinated per the CDC and State guidelines

Submit your resume to us today for consideration of the Medical Office Assistant opening and one of our dedicated recruiters will be in touch within 24 business hours.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.