Medical Office Assistant Urgent Care Galivan Peak

HonorHealth; Anthem (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Medical Assistant and make a meaningful impact on patient care. In this dynamic role, you will support physicians by managing patient flow, scheduling appointments, and providing essential clerical support. This position offers a unique opportunity to develop your skills in a collaborative environment while ensuring high-quality care for patients. With a commitment to integrity, respect, and excellence, you will be part of a team that transforms healthcare and enhances the patient experience. If you're passionate about making a difference in the community, this is the perfect opportunity for you.

Benefits

Sign-On Bonus up to $2,000

Diverse Benefits Portfolio

Robust Training and Development Programs

Qualifications

• Requires completion of a medical assistant training program.
• Must have Basic Life Support (BLS) certification.

Responsibilities

• Support patient flow and assist physicians with various clerical duties.
• Schedule appointments and manage patient information efficiently.
• Prepare treatment rooms and assist with patient examinations.

Skills

Patient Care

Clerical Skills

Communication Skills

Scheduling

Vital Signs Measurement

Education

High School Diploma or GED

Completion of MA training program

Tools

Electronic Medical Records (EMR)

Billing System

Job description

Overview

• We offer an opportunity for a SIGN-ON BONUS of up to $2,000!

• The Urgent Care Galivan Peak is located at 3648 W ANTHEM WAY #A-100, ANTHEM, Arizona 85086.

• The hours are variable days from 6:45 AM to 7:00 PM.

The incumbent is required to support other Urgent Care clinics as needed to include front desk responsibilities.

Looking to be part of something more meaningful? At HonorHealth, as the MEDICAL ASSISTANT, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 4,000+ affiliated providers and over 1,100 volunteers, HonorHealth seamlessly blends collaborative care and approachable expertise to improve health and well-being. People often say care feels different here -- because it does. Learn more at HonorHealth.com.

Responsibilities

Job Summary

Supports various aspects of the practice, including charge entry, and collection of co-payments at time of service. Assists the physician in maintaining efficient patient flow within the office. Under the direction of a Physician/Physician Assistant, performs a variety of clerical and patient support duties including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation. Works with managed care plans to obtain prior authorization to ensure that services of physician and hospital are reimbursed by the plans. This position reports to the Manager for office duties and to the physicians for clinical and patient care responsibilities. Demonstrates knowledge and skill to provide appropriate care needed in accordance with policies, procedures and protocols and Arizona validated competencies. Performs in a manner consistent with the HonorHealth statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence.

• Schedules patients and provides all necessary information to prepare them for medical appointments and procedures. Provides scheduling services for patients with regard to lab work, x-rays and referrals to other physicians. Verifies authorizations, and accepts or transmits fax information for needed physician patient information. Collects co-payments at time of service, enters daily charges into billing system, and responds to requests for information from billing services and Revenue Cycle Coordinator to ensure optimal collections from services rendered. Initiates confirmation calls to patients to ensure the lowest possible no show rate. Organizes and documents scheduling, registration and payment policies.
• Prepares treatment room for examination of patients. Prepares patient charts and reviews for completeness. Escorts patient to examining room, obtains history, documents chief complaint in record or EMR, takes patient’s vital signs (weight, pulse, temperature, blood pressure). Preps patient for exam and assists provider with exams and special procedures. Cleans and restocks exam rooms. Maintains supplies in coordination with office coordinator. Ensures that recalls for labs, office visits and procedures are accounted for.
• Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills.
• Performs a variety of front office duties as needed, including, but not limited to, reception, greeting patients, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling.
• Organizes and communicates with insurance companies for authorizations for therapies, testing and specialist referrals.
• Performs other duties as assigned.

Qualifications

Education

High School Diploma or GED Required. Completion of a MA training program Required.

Licenses and Certifications

Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required. Basic Life Support (BLS) BLS Required. Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) Required.