Medical Office Assistant - UPA-Ambulatory Float Pool

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Medical Office Assistant for the Ambulatory Float Pool at the Jackson campus. The role supports physicians and staff with clerical, billing and general medical office operations in ambulatory settings.

A High School Diploma or GED is required, with basic accounting knowledge and proficiency in Word, typing speed of 35 wpm, and strong communication skills.

Qualifications

• High school diploma or GED required.
• Ability to type 35 wpm and use Word.
• Knowledge of standard medical office procedures.
• Excellent phone and customer service abilities.
• Strong interpersonal and communication skills.

Responsibilities

• Answer telephones, greet patients, and schedule appointments.
• Update and file patient records; verify demographics and insurance.
• Assist with billing and bookkeeping per clinic protocols.
• Check-in patients and assist with histories; prepare charts.
• Maintain cleanliness and restock medical supplies.

Skills

Medical office procedures

Telephone skills

Customer service

Multi-tasking

Typing 35 wpm

Microsoft Word

Interpersonal skills

Verbal & written comms

Accounting basics

Education

High School Diploma/GED

Job description

Job Requisition ID: R00053036

Job Category: Clerical and Customer Service

Organization: Ambulatory Float Pool

Location/s

Main Campus Jackson

Job Title

Medical Office Assistant - UPA-Ambulatory Float Pool

Job Summary

Assists physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. Works in support of clinic operations by performing medical office, billing and clinical duties.

Education & Experience

Education and Experience Required: High School Diploma/GED

Certifications, Licenses or Registration

N/A

Knowledge, Skills & Abilities

• Knowledge of general medical office procedures.
• Good telephone skills.
• Excellent customer service skills.
• Must be able to multi-task.
• Ability to type 35 wpm.
• Ability to demonstrate knowledge of Microsoft Word.
• Interpersonal skills to interact with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.
• Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.
• Educates and advises patients on specified medical issues within established guidelines.
• Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.
• Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic.
• Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.
• Practices safety, environmental, and infection control methods.
• Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.

Physical and Environmental Demands

• Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.

Employment Type

• Time Type: Full time
• FLSA Designation/Job Exempt: No
• Pay Class: Hourly
• FTE %: 100
• Work Shift: Day

Benefits Eligibility

• Grant Funded: No

Job Posting Date: 08/12/2026

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services.

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2026 Benefits at a Glance - University of Mississippi Medical Center