Medical Office Assistant Sonoran Neurology

HonorHealth; Phoenix (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent healthcare system in Phoenix seeks a Medical Assistant to support patient care and clinic operations. Ideal candidates should have training as a Medical Assistant, strong communication skills, and basic life support certification. This role involves scheduling patients, assisting with procedures, and ensuring efficient office flow.

Benefits

Diverse benefits portfolio for team members

Opportunities for training and development

Qualifications

• Completion of a Medical Assistant training program is required.
• High School Diploma or GED is required.
• Experience in a medical office preferred.

Responsibilities

• Schedules patients and manages billing processes.
• Prepares treatment rooms and assists during exams.
• Performs front office duties and organizes insurance communications.

Skills

Patient Scheduling

Front Office Duties

Communication

Data Input

Basic Life Support (BLS)

Education

Completion of a MA training program

High School Diploma or GED

Job description

Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Job Summary

Supports various aspects of the practice, including charge entry, and collection of co-payments at time of service. Assists the physician in maintaining efficient patient flow within the office. Under the direction of a Physician/Physician Assistant, performs a variety of clerical and patient support duties including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation. Works with managed care plans to obtain prior authorization to ensure that services of physician and hospital are reimbursed by the plans. This position reports to the Manager for office duties and to the physicians for clinical and patient care responsibilities. Demonstrates knowledge and skill to provide appropriate care needed in accordance with policies, procedures and protocols and Arizona validated competencies. Performs in a manner consistent with the HonorHealth statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence.

Essential Functions

• Schedules patients and provides all necessary information to prepare them for medical appointments and procedures. Provides scheduling services for lab work, x-rays, and referrals. Verifies authorizations, transmits fax information, and collects co-payments. Enters charges into billing system and responds to billing requests to ensure optimal collections. Organizes and documents scheduling, registration, and payment policies.
• Prepares treatment rooms, patient charts, and reviews for completeness. Escorts patients, takes history, vital signs, and assists providers during exams. Restocks exam rooms and maintains supplies. Ensures follow-up for labs and procedures.
• Receives and relays calls from patients, pharmacies, and others. Manages medication orders/refills with pharmacies.
• Performs front office duties such as reception, verification, chart maintenance, and scheduling.
• Organizes and communicates with insurance companies for authorizations.
• Performs other duties as assigned.

Education

• Completion of a MA training program - Required
• High School Diploma or GED - Required

Experience

• 1 year experience in a medical office or hospital setting - Preferred

Licenses and Certifications

• Basic Life Support (BLS) - Required
• Completion of an approved training program or equivalent, and passing a certifying exam - Required
• Fingerprint Clearance Card - Required
• Medical Assistant Certification (e.g., CMA, CCMA, RMA) - Preferred