Medical Office Assistant Sonoran Neurology

Davita Inc.; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Arizona seeks a Medical Assistant to support patient care operations and ensure efficient patient flow within the clinic. The role involves clerical duties, handling patient scheduling, and maintaining communication with healthcare providers. Applicants should have a Medical Assistant training program completion and a high school diploma, along with good organizational and communication skills.

Benefits

Diverse benefits portfolio

Qualifications

• Completion of a Medical Assistant training program is required.
• High School Diploma or GED is required.
• 1 year experience in a medical office is preferred.

Responsibilities

• Schedules patients and verifies insurance authorizations.
• Prepares treatment rooms and assists with medical exams.
• Handles incoming calls and manages patient information.

Skills

Organizational skills

Communication

Clerical skills

Patient care

Education

High School Diploma or GED

Completion of a Medical Assistant training program

Job description

Overview

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let's go beyond expectations and transform healthcare together.

HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The network includes six acute-care hospitals, an extensive medical group with primary, specialty, and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services, and more. With nearly 17,000 team members, 3,700 affiliated providers, and close to 2,000 volunteers, HonorHealth strives to exceed traditional healthcare expectations to improve community health and well-being. Learn more at HonorHealth.com.

Responsibilities

Job Summary

Supports various practice aspects, including charge entry and collection of co-payments at the time of service. Assists the physician in maintaining efficient patient flow. Under the direction of a Physician/Physician Assistant, performs clerical and patient support duties such as scheduling, reception, telephone communication, data entry, and exam room and medical chart preparation. Coordinates with managed care plans to obtain prior authorization to ensure reimbursement. Reports to the Manager for office duties and to physicians for clinical and patient care responsibilities. Demonstrates knowledge and skills to provide appropriate care according to policies, procedures, protocols, and Arizona validated competencies. Upholds HonorHealth’s values by meeting customer needs with integrity, respect, caring, accountability, and excellence.

Essential Functions

• Schedules patients and provides necessary information for appointments and procedures, including lab work, x-rays, and referrals. Verifies authorizations, transmits faxed information, and manages billing and collections to ensure optimal revenue. Initiates confirmation calls to reduce no-shows. Organizes scheduling, registration, and payment policies.
• Prepares treatment rooms, reviews patient charts, and assists with exams and procedures. Ensures exam rooms are clean and stocked, and recalls for labs and procedures are managed.
• Handles incoming calls from patients, pharmacies, and others, relaying information to providers. Manages pharmacy medication orders and refills.
• Performs front office duties such as reception, patient greeting, information verification, chart maintenance, insurance processing, and scheduling.
• Coordinates with insurance companies for authorizations for therapies, testing, and referrals.
• Performs additional duties as assigned.

Education

• Completion of a Medical Assistant training program - Required
• High School Diploma or GED - Required

Experience

• 1 year experience in a medical office or hospital setting - Preferred

Licenses and Certifications

• Basic Life Support (BLS) - Required
• Completion of an approved training program or equivalent, with successful passing of a recognized medical assistant exam - Required
• Fingerprint Clearance Card - Required (or within 7 days of employment)
• Medical Assistant Certification (e.g., CMA, CCMA, RMA) - Preferred, with reimbursement for exam costs