Medical Office Assistant & Scheduling Specialist

Wayne Memorial Community Health Centers; Tafton (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

PTO

403(b) Matching

Job summary

Wayne Memorial Community Health Centers seeks a Medical Secretary to support the Pinnacle Family Health Center. The role focuses on delivering excellent patient care while managing the administrative and operational tasks of the medical office.

Responsibilities include greeting patients, answering calls, scheduling visits, handling registrations and records in the EHR, coordinating with clinicians, and supporting billing and scheduling workflows. Experience in medical offices is preferred.

Qualifications

• Effective communication skills.
• Basic mathematic and typing skills.
• Medical terminology knowledge.
• Word processing abilities.
• Prior secretarial or administrative experience, and/or education preferred.

Responsibilities

• Greeting customers in-person and handling in-bound and out-bound phone calls.
• Assisting patients needs by creating a safe environment.
• Scheduling visits and documenting appointment details accurately and appropriately.
• Reviewing and capturing patients’ insurance cards, driver’s licenses, and other applicable information.
• Completing patient registration and appropriate consents.
• Completing registration along with annual forms.
• Handling all documentation and patients records in the EHR system.
• Reporting to appropriate clinical team members on patients’ questions and care.
• Scheduling follow-up appointments and completing return orders.
• Facilitate scheduling of appointments with other providers, testing facilities, hospitals, specialists, etc.
• Monitor and coordinate daily schedules, verify appointments, contact patients, and fill scheduling gaps.
• Scanning reports, records, and other documents in patients chart confidentially.
• Maintains petty cash log and ensures logs delivered to the billing department as directed.
• Maintains familiarity with financial assistance programs as applicable.
• Checks correspondence and messages daily.

Skills

Effective communication

Typing skills

Medical terminology

Word processing

Administrative experience

Job description

Wayne Memorial Community Health Centers seeks a Medical Secretary to support the Pinnacle Family Health Center. The role focuses on delivering excellent patient care while managing the administrative and operational tasks of the medical office.

Responsibilities include greeting patients, answering calls, scheduling visits, handling registrations and records in the EHR, coordinating with clinicians, and supporting billing and scheduling workflows. Experience in medical offices is preferred.