Medical Office Assistant – Patient Services & Scheduling

AdventHealth; Bolingbrook (IL); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

UChicago Medicine AdventHealth is seeking a patient services associate to support medical records requests, appointment scheduling, and front-desk duties in Bolingbrook, IL. The role emphasizes accurate documentation, timely data collection, and courteous patient interactions in a full-time daytime schedule.

Qualifications include a high school diploma or equivalent, with 1+ years of related experience preferred.

Qualifications

• High School Grad or Equiv is required.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls professionally, with proper documentation.
• Collects required documents such as insurance cards and photo IDs.
• Schedules and confirms patient appointments to reduce no-shows.
• Obtains insurance authorizations and verifies coverage prior to appointments.

Education

High School Grad or Equiv

Job description

UChicago Medicine AdventHealth is seeking a patient services associate to support medical records requests, appointment scheduling, and front-desk duties in Bolingbrook, IL. The role emphasizes accurate documentation, timely data collection, and courteous patient interactions in a full-time daytime schedule.

Qualifications include a high school diploma or equivalent, with 1+ years of related experience preferred.