Medical Office Assistant — Patient Care & Scheduling

CareSouth Carolina, Inc.; South Carolina; On-site; USD 28,000 - 36,000; Full time

Job summary

CareSouth Carolina, Inc. is seeking a friendly medical office professional to join the Latta, SC team. You will greet patients, answer phones, enter demographics in ECW, verify insurance, and maintain accurate scheduling and registrations.

With 3–5 years of medical office experience and EMR/EHR familiarity, you will also handle co-pays, cash deposits, and records requests while upholding strict confidentiality and quality customer service.

Qualifications

• High school diploma or equivalent required; medical office assistant certificate preferred.
• 3–5 years of medical office experience preferred.
• Knowledge of medical insurance strongly preferred.
• Experience collecting medical co-pays strongly preferred.
• EMR/EHR experience strongly preferred.
• Cash drawer balancing experience strongly preferred.

Responsibilities

• Greet patients, answer the telephone, and enter/update patient demographics.
• Verify insurance and schedule, reschedule, and recalls for patients.
• Manage patient registrations and collect necessary payor information.
• Handle daily cash deposits and reconcile as per procedures.
• Request medical records from hospitals or facilities as needed.
• Sort and distribute faxes, pick up mail, and send records to central storage.
• Maintain confidentiality of sensitive information and document completion in PowerDMS.
• Willingly perform other duties as assigned.

Skills

Customer service

Telephone handling

Data entry

Appointment scheduling

Insurance verification

Cash handling

EMR/EHR experience

Cash drawer balancing

Education

High school diploma or equivalent

Medical office assistant certificate preferred

Tools

ECW

PowerDMS

Job description

CareSouth Carolina, Inc. is seeking a friendly medical office professional to join the Latta, SC team. You will greet patients, answer phones, enter demographics in ECW, verify insurance, and maintain accurate scheduling and registrations.

With 3–5 years of medical office experience and EMR/EHR familiarity, you will also handle co-pays, cash deposits, and records requests while upholding strict confidentiality and quality customer service.