Medical Office Assistant Ortho Chandler

Davita Inc.; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the healthcare field is seeking a Medical Assistant in Chandler, Arizona. This role involves supporting practice operations, assisting physicians with various tasks, and ensuring efficient patient flow. The ideal candidate will have completed a training program, possess a High School Diploma or GED, and hold a Basic Life Support certification, enabling them to provide excellent care in a busy medical environment.

Qualifications

• Requires completion of a Medical Assistant training program.
• High School Diploma or GED is mandatory.
• BLS certification is required.

Responsibilities

• Schedules patients and manages referrals.
• Prepares exam rooms and assists providers during exams.
• Handles incoming calls and medication refills.

Skills

Patient Support

Scheduling

Clerical Duties

Education

High School Diploma or GED

Completion of a Medical Assistant training program

Job description

Overview

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team creating a multi-dimensional care experience for our patients. We offer opportunities to make a difference through initiatives like our Ambassador Movement and comprehensive training programs. HonorHealth provides a diverse benefits portfolio for full-time and part-time team members. Learn more at honorhealth.com/benefits. Join us and help transform healthcare across Arizona.

About HonorHealth

HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving over five million people in the greater Phoenix area. Our network includes six hospitals, extensive medical groups, outpatient centers, a cancer care network, clinical research, medical education, and community services. With nearly 17,000 team members, we strive to exceed expectations and improve community health. Learn more at HonorHealth.com.

Responsibilities

Job Summary

Supports practice operations including charge entry, co-payment collection, and maintaining efficient patient flow. Assists physicians with clerical duties, scheduling, patient support, and insurance authorizations. Reports to the Manager for office duties and to physicians for clinical tasks. Demonstrates knowledge to provide appropriate care in accordance with policies and protocols, embodying integrity, respect, caring, accountability, and excellence.

Essential Functions

• Schedules patients, prepares them for appointments, and manages referrals and authorizations. Collects co-payments and enters charges. Initiates confirmation calls to reduce no-shows. Documents scheduling and payment policies.
• Prepares exam rooms, reviews patient charts, takes vital signs, and assists providers during exams. Ensures exam rooms are clean and stocked. Manages lab, office visit, and procedure recalls.
• Handles incoming calls from patients and pharmacies, relays information, and manages medication refills.
• Performs front office duties such as reception, verification, chart maintenance, and scheduling.
• Coordinates with insurance companies for authorizations.
• Performs additional duties as assigned.

Education

• Completion of a Medical Assistant training program - Required
• High School Diploma or GED - Required

Experience

• 1 year in a medical office or hospital setting - Preferred

Licenses and Certifications

• Basic Life Support (BLS) - Required
• Completion of an approved medical assistant training or certification exam - Required
• Fingerprint Clearance Card - Required within seven days of employment
• Medical Assistant Certification (e.g., CMA, CCMA, RMA) - Preferred, with reimbursement for exam costs