Medical Office Assistant Ortho Chandler

HonorHealth; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

HonorHealth is seeking a Medical Assistant in Chandler, AZ to support practice operations by scheduling patients, preparing exam rooms, and assisting physicians. Key qualifications include completion of a Medical Assistant training program and Basic Life Support certification. Join a leading healthcare system focused on delivering multi-dimensional care and comprehensive training programs.

Qualifications

• Completion of a Medical Assistant training program required.
• High School Diploma or GED required.
• 1 year experience in a medical office preferred.

Responsibilities

• Schedules patients and manages referrals and authorizations.
• Prepares exam rooms and assists providers during exams.
• Handles patient communications and manages medication refills.

Skills

Patient Scheduling

Clerical Support

Communication

Vital Signs Measurement

Education

Completion of a Medical Assistant training program

High School Diploma or GED

Job description

Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team creating a multi-dimensional care experience for our patients. We offer opportunities to make a difference through initiatives like our Ambassador Movement and comprehensive training programs. HonorHealth provides a diverse benefits portfolio for full-time and part-time team members to support your well-being. Learn more at honorhealth.com/benefits.

HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million in the greater Phoenix area. Our network includes six hospitals, a broad medical group, outpatient centers, and more, with nearly 17,000 team members, 3,700 providers, and 2,000 volunteers dedicated to high-quality care.

Responsibilities

Job Summary
Supports practice operations, including charge entry and collecting co-payments. Assists physicians in maintaining efficient patient flow. Performs clerical and patient support duties such as scheduling, reception, data entry, and exam room preparation. Coordinates with managed care plans for prior authorizations. Reports to the Manager for office duties and to physicians for clinical responsibilities. Demonstrates knowledge to provide appropriate care in accordance with policies and protocols.

Essential Functions

• Schedules patients, prepares them for appointments, and manages referrals and authorizations. Collects co-payments and enters charges. Conducts confirmation calls to reduce no-shows. Organizes scheduling, registration, and payment policies.
• Prepares exam rooms, reviews patient charts, takes vital signs, and assists providers during exams. Restocks exam rooms and manages lab, visit, and procedure recalls.
• Handles patient and provider communications, including relaying information and managing medication refills.
• Performs front office duties such as reception, verification, chart maintenance, and scheduling.
• Communicates with insurance companies for authorizations.
• Performs additional duties as assigned.

Education

• Completion of a Medical Assistant training program - Required
• High School Diploma or GED - Required

Experience

• 1 year experience in a medical office or hospital setting - Preferred

Licenses and Certifications

• Basic Life Support (BLS) - Required
• Completion of an approved medical assistant training program or equivalent, and certification by an accredited organization - Required
• Fingerprint Clearance Card - Required (or within 7 days of employment)
• Medical Assistant Certification (e.g., CMA, CCMA, RMA) - Preferred; HonorHealth will reimburse exam costs