Medical Office Assistant (MCP)

MUSC Health; Elgin (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Parental leave

Disability insurance

Tuition reimbursement

Employee discounts

Referral program

Flexible schedule

Certification incentives

Job summary

MUSC Health is seeking a front desk administrative professional for MCP at Kershaw SHP-Elgin Primary Care. You will handle scheduling, patient registration, and billing-related tasks in a busy rural health clinic setting.

The role involves answering phones, coordinating interpreters, processing payments, and supporting daily clinic operations with a focus on patient satisfaction and efficient workflow.

Qualifications

• High school diploma or equivalent plus one year of patient care experience.
• CNA or Nursing Assistant course completion.
• EMT or Paramedic certification.
• Bachelor’s degree.

Responsibilities

• Schedule appointments and answer clinic phones, including multiline lines.
• Register patients and handle billing/collections.
• Coordinate daily clinic prep, check-in/out, and interpreters when needed.
• Manage referrals, medical records, and cash handling.

Education

High school diploma or equivalent

Certified Nursing Assistant

Nursing Assistant course

EMT or Paramedic certification

Bachelor’s degree

Tools

Customer service

Medical billing basics

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001825 MCP - Kershaw SHP-Elgin Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Job Description

• To provide constant and efficient operations of the physician medical office. Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections. Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

• High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

• N/A

Additional Job Description

• Health, dental, vision, and life insurance
• Employer Sponsored Retirement Plan
• Paid time off and extended sick leave
• Paid Parental Leave
• Disability insurance plan options
• Continuous professional and clinical training
• Competitive pay
• Annual Merit Increase
• Wellbeing resources
• Tuition Reimbursement
• Employee perks and discounts
• Employee referral program
• Flexible schedule options
• Certification incentive program

Physical Requirements

• Ability to perform job functions while standing and sitting. Ability to perform job functions while walking and climb stairs. Ability to work from elevated areas. Ability to work in confined/cramped spaces. Ability to perform job functions from kneeling positions. Ability to bend and twist at the waist. Ability to squat and perform job functions. Ability to perform gross motor activities with fingers and hands. Ability to perform firm grasping with fingers and hands. Ability to reach overhead. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to use lower extremities for balance and coordination. Ability to reach in all directions. Ability to lift and carry 50 lbs. unassisted. Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. Ability to lift from 36