Medical Office Assistant II (PRN)

MedStar Health; Washington (District of Columbia); Sur place; USD 31 000 - 47 000; Temps partiel

Résumé du poste

MedStar Health in Washington, DC area is seeking a per diem Medical Office Clerk to provide clerical support in Family Medicine. Availability Monday through Friday from 7:00am to 6:00pm. Responsibilities include phone screening, appointment scheduling, dictation transcription, and basic billing tasks.

The role requires 1–3 years of secretarial experience in a medical setting, HS diploma or GED, and strong reading/writing and arithmetic skills. Per diem position does not include benefits or PTO.

Qualifications

• High school diploma or GED required.
• 1–3 years experience as a secretary preferably in a doctor's office or medical environment.

Responsabilités

• Screen telephone callers and visitors; relay messages.
• Schedule patients' appointments and coordinate physician calendars.
• Transcribe dictation and type letters from handwritten notes.
• Process prescriptions and refills with physician authorization.
• Register new patients and update existing records.
• Enter charges into billing system and handle co-pays.
• Maintain files, records and mail distribution.
• Prepare exam rooms and assist in procedures.
• Maintain office supplies and inventory.
• Compile information for procedure and on-call schedules.

Connaissances

Reading and writing

Grammar and arithmetic

Telephone etiquette

Customer service

Formation

High School Diploma or GED

Outils

Office equipment

Description du poste

About the Job

Department: Family Medicine

Status: Per Diem (PRN) - Benefits and PTO are not offered

Availability Needed: Monday-Friday, 7:00am-6:00pm

General Summary of Position
Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical professional or research staff.

Primary Duties and Responsibilities

• Receives and screens telephone callers and visitors to the office. Responds to a variety of inquires referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.
• Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar including patient appointments surgeries meetings etc.
• Transcribes dictation including patient narrative and/or discharge summaries general correspondence and memoranda. Types letters requisitions reports etc. from handwritten copy and/or notes.
• Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.
• Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals signatures copies of insurance cards etc. May coordinate pre-admission testing.
• Enters physician charges into billing system ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals authorizations and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquires from patients and/or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.
• Establishes and maintains a variety of files records logs charts etc. including departmental files. Retrieves files records charts and/or the information therein as necessary.
• Receives opens and date stamps incoming mail. Reviews sorts and/or directs mail to the appropriate person in accordance with departmental policy.
• May prepare exam room(s) between patients based on procedure and may assist physician in exam/procedure.
• Maintains office supplies and may assist in maintaining medical supply inventory for the department.
• May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel revising schedules as necessary.

Minimal Qualifications

Education

• High School Diploma or GED required
• May require up to l year of technical or other specialized training; and depending on assigned department training in secretarial/medical office support (e.g.: word processing medical terminology medical insurance/billing etc.).

Experience

• 1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required

Knowledge Skills and Abilities

• Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
• May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.

This position has a hiring range of

USD $22.22 - USD $33.79 /Hr.