Medical Office Assistant I: Patient Care & Scheduling

ChristianaCare; Wilmington (DE); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health insurance

32 days PTO

Tuition reimbursement

Parental leave

Retirement plans

Job summary

ChristianaCare Family Medicine Center at Foulk Road in Wilmington, Delaware, seeks a detail-oriented Medical Office Assistant I to support daily operations in a fast-paced primary care setting. You will greet patients, verify insurance, schedule appointments, coordinate referrals, and maintain confidential medical records using EMR systems while providing courteous, patient-centered service.

Benefits include comprehensive health coverage on day one, generous PTO, tuition reimbursement, parental

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• Handles payments and verifies insurance coverage.
• Coordinates referrals and reconciles daily appointments and payments.
• Manages communications by answering calls, relaying messages, and using EMR systems.
• Updates patients, schedules tests and appointments, maintains medical records.
• Resolves patient issues and supports administrative tasks.
• Follows safety protocols and performs additional duties as needed.

Skills

Detail oriented

Adaptable

Highly organized

Strong communication

Education

High School / GED

Job description

ChristianaCare Family Medicine Center at Foulk Road in Wilmington, Delaware, seeks a detail-oriented Medical Office Assistant I to support daily operations in a fast-paced primary care setting. You will greet patients, verify insurance, schedule appointments, coordinate referrals, and maintain confidential medical records using EMR systems while providing courteous, patient-centered service.

Benefits include comprehensive health coverage on day one, generous PTO, tuition reimbursement, parental