Medical Office Assistant I - Patient Care & Admin Support

Christiana Care Health System; Wilmington (DE); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

FirstDay Health Coverage

32 days PTO per year

Tuition Reimbursement

Adoption assistance

Paid Parental Leave

Retirement plans

Job summary

ChristianaCare Health System is seeking a Medical Office Assistant I at the Family Medicine Center at Foulk Road in Wilmington, DE. You will greet patients, verify insurance, schedule appointments, process referrals, and support a fast-paced clinical office with a focus on confidentiality and patient-centered care.

The role emphasizes strong communication, problem-solving, and organizational skills in a learning-oriented, academic primary care environment.

Qualifications

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Responsibilities

• The Medical Office Assistant I handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
• They manage communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• The role includes updating patients, scheduling tests and appointments, maintaining medical records, resolving patient issues, supporting administrative tasks, and following safety protocols.

Skills

Detail-oriented

Adaptable

Highly organized

Strong communication skills

Proactive problem solving

Education

High School Diploma or GED

Tools

EMR systems

Job description

ChristianaCare Health System is seeking a Medical Office Assistant I at the Family Medicine Center at Foulk Road in Wilmington, DE. You will greet patients, verify insurance, schedule appointments, process referrals, and support a fast-paced clinical office with a focus on confidentiality and patient-centered care.

The role emphasizes strong communication, problem-solving, and organizational skills in a learning-oriented, academic primary care environment.